- Home
- Effective Communication Training
- Sharpen Your Listening Skills for Better Communication
Topics included in this course: Why is Communication so Important in the Workplace?; Barriers to Good Listening; Popular Listening Myths; Defining Listening vs. Hearing; The Productivity Factor; Are you a Good Listener?; Proactive vs. Passive...
- Course Outline
-
- Why a Course on Active Listening?
- Why is Communication so Important in the Workplace?
- Barriers to Good Listening:
- Popular Listening Myths
- Defining Listening vs. Hearing
- The Productivity Factor
- Are you a Good Listener?
- Proactive vs. Passive Listening
- “Be Curious, Not Judgmental”
- “Tell Me a Story”
- “Don’t Interrupt”
- “Seek first to Understand, and then be understood”
- Providing Feedback in the form of Verification
- Actively Listening from the Heart
- How to Listen with Empathy
- The 5 Core Emotions
- Effective Example of Empathy
- Skills Associated with Empathy
Your learning kit also includes:
- Summarizing
- Listening Patterns
- Listening with the Big Picture in Mind
- Personal Action Plan
- References
- Why a Course on Active Listening?
- Additional Details
-
Pre-Requisites
Certificates offered
Certificate of completion
- Cancellation Policy
-
Cancellations less than 2 business weeks before the expected delivery date are eligible for a 50% refund, or a credit voucher will be provided for regularly scheduled courses (choice being that of the registrant). Credit Vouchers are transferable within the same company. Please send your cancellation notice to info@itplanit.com.
- Map & Reviews
-
Itplanit Services Corp.
[ View Provider's Profile ]
Reviews
Here are some reviews of the training vendor.This course has not yet been rated by one of our members.
If you have taken a course through this vendor please log into your account and leave feedback for this vendor. You will be helping ensure our members get directed to the best training facilities.