Project Management

This course will teach you how to effectively manage all phases of a project. You'll learn the project management framework of initiation, planning, execution, control, and formal closing, and discover what it takes to ensure project success.

Course Outline

Learn project management techniques and best practices in this updated version of Project Management Essentials, the 2006 PMI Product of the Year award winner.

This course will teach you how to effectively manage all phases of a project. You'll learn the project management framework of initiation, planning, execution, control, and formal closing, and discover what it takes to ensure project success. In this skills-building course, you’ll focus on practical tools and techniques as you spend 75% of the course working on a project—from initiation to close. You’ll work individually and in teams to write objectives, conduct stakeholder analysis, and develop a work breakdown structure and risk management plan for a case study project. Practice using estimating techniques, dependency analysis, and network diagramming. Leave class with the knowledge and tools to immediately get your projects done on time, within budget, and to specification.

Students pursuing professional development units must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end of-class, multiple-choice assessment.

What you’ll learn in the class: •     Define basic terminology of project management
•     Identify the project management life cycle
•     Understand the project management knowledge areas
•     Build a business case for project initiation
•     Define project scope and stakeholder expectations
•     Define roles and responsibilities for project stakeholders
•     Build an effective WBS and project schedule
•     Ensure buy-in from your team and sponsors
•     Identify, analyze, quantify, mitigate, and manage risks
•     Create project management plans for quality, communication, resources, and stakeholder Management
•     Manage project change through formal change control processes
•     Close a project

Hands-on-exercises: •     Project Management Terminology
•     Establish the Project Background and Develop the Project Mini Charter
•     Stakeholder Identification and Analysis
•     Project Roles and Responsibilities
•     Responsibility Assignment Matrix
•     Defining Assumptions and Constraints
•     Communications Planning
•     Risk Planning
•     Change Management Planning
•     Develop the WBS
•     Activity Definition
•     Estimate Activity Duration
•     Calculate the Critical Path
•     Develop the Project Schedule
•     Project Controls
•     Calculating Earned Value
•     Manage Expectations
•     Plan for Closure
•     Evaluate PM Competencies
 
Who needs To attend: Project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, project team members, stakeholders, and senior managers who want to master project management.

Course outline: 1. Project Management Framework
•     The Project Management Institute
•     PMI Framework
?     Five Process Groups
?     Life Cycles
?     Nine Knowledge Areas
•     What is a Project?
•     Project Management Terminology

2. Initiating
•     Five Steps of Project Initiation
?     Build a Business Case
?     Establish Project Scope
?     Analyze Stakeholder Needs
?     Identify Constraints
?     Build a Communication Plan
•     BOSSCARD Framework
?     Initiating Questions
?     Objectives
?     The Project Charter
?     Constraints
?     Assumptions
?     Scope    
•     Stakeholder Analysis
?     Prioritization Grid
?     Five Stakeholder Groups
•     Project Roles and Responsibilities
?     Responsibility Assignment Matrix
•     Sign-Off Process

3. Planning
•     Seven Steps of Successful Planning
•     Communications Planning
•     Quality Management
•     Quality Tools and Techiques
•     Risk Management
?     Identify, Assess, Quantify, and Manage
?     Risk Management Life Cycle
?     Risk Response Strategies
?     Risk Management Workshop
•     Sources of Change
?     Formal Change Control Process
?     Managing Organizational Change
•     Developing the WBS
?     Diagramming a Project
?     Identifying the Critical Path
•     Creating the Schedule
?     Producing Effective Estimates
?     Network Diagramming
?     Resource Allocation, Leveling, and Schedule Compression
•     Generating a Budget
?     Cost Categories
?     Procurement Planning
 
4. Controlling and Closing
•     Project Controls
•     Challenges
?     Activity Analysis
?     Earned Value Analysis
•     Expectations
?     Stakeholder Expectations
?     Project Environment
?     Expectation Control Elements
?     Project Manager vs. Expectation Gap
•     Organizational Style
?     Why Do Projects Fail?

5. Closing Processes
•     Administrative Closure
•     Contract Closure
•     Lessons Learned

6. Case Studies
•     Managing Cross Functional Teams
•     Dealing with Conflicting Expectations
•     Handling Organizational Impacts

Additional Details

Pre-Requisites

None; Do not take this course if you have taken PM11: IT Project Management.

Certificates offered

21 PDUs

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted.

Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Map & Reviews

Global Knowledge
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Here are some reviews of the training vendor.

   

- do we get a certifiacate for completing the courseÉ - although the instructor did give us excercises to do I would have liked a few more - almost like a test, so that I made sure I retained and understood what was taught. I`m a learn to do by doing person and like the instrutor lead courses so I can have someone there to explain in my terms how things work. I`ll have to really use the online excercises to make sure Ì am confident when I need to do something in Excel.

Reviewed by Delores P. 2012

   

Should be time allocated for questions and answer

Reviewed by Vinod P. 2012

   

The instructor was excellent as was the hands-on learning approach. The only thing I took issue with was the fact that there were a lot of bilingual persons taking the course and they tended to ask questions in French, during this English class. The instructor was trying very hard to explain everything in both languages, but I felt that these students should have requested a French-speaking classroom setting if they wanted to speak French.

Reviewed by Sheila D. 2012

   

Very professional. Facility clean and comfortable.

Reviewed by Christine P. 2012

   

For the cost of this course, a hard copy of the course handout should be provided as the classes follows the handout word for word.

Reviewed by Caroline P. 2012

   

The facilities at Global Knowledge were great. The Instructor was very knowlegable and made it easy to learn the material. It was a very good experience:)

Reviewed by Tonia L. 2012

   

Note: We had 2 different trainers during this 3 day course. Course: Terminology should reflect North America and be consistent with our business lingo.

Reviewed by Harman M. 2012

   

Found the course very informative. I had little exposure to Sharepoint and learned a number of things I didn't know. Plan to take the next level of training

Reviewed by Michael R. 2011

   

A charged mannul would be provided for students to make notes whereever they think instructions are important as reminders

Reviewed by jinxiu z. 2011

   

The course is so expensive to be payed by oneself. In almost all the others participants their companies pay the fee.

Reviewed by Ricardo T. 2011

   

No course books were provided for us to take.

Reviewed by Hala M. 2011

   

Course was very detailed but more time would be helpful during workshops. An additional day would help lessen the course load.

Reviewed by Roydon F. 2011

   

should have discuss some case studies,,overall A+

Reviewed by Syed A. 2011

   

Our instructor was very knowlegable and he provided excellent real life stories.

Reviewed by Stephen W. 2011

   

The course was very relevant. I was able to apply the knowledge I aquired in the course to my job on the very next day. The only complaint I have is with the temperature of the room. It was freezing! Students has to wear a jacket or sweater. We were told the temp gage was shared with another classroom that was quite warm so they had turned the temp very low causing our room to be very uncomfortable.

Reviewed by Yasmine I. 2011

   

Given the cost of the course, the hardcopy of the manual should have been provided. It would have been useful to make notes alongside the material as we went along.

Reviewed by Jeff P. 2011

   

I am very disappointed with the handouts. I was told I could go online and download a copy of the manual, the problem is that I would like the printed copy of the manual. I chatted online with one of your technitian who was unable to help me. Then I was told someone would contact me by phone to help me. That never happened. When taking a training course, a person EXPECTS to leave the course with ALL the material.

Reviewed by Betty M. 2011

   

Great course provider, keep it on your roaster

Reviewed by Catherine G. 2011

   

Course content and labs were very good, everything worked as expected.

Reviewed by Francisco C. 2011

   

I really enjoyed this course and was surpised how ell everything was run...enjoyed the instructer very much (Par) and would like to take an other course with him. I wish we could have taken the work book home with us though!!!

Reviewed by gail h. 2010