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This one-day course will introduce you to the features of Microsoft Outlook 2003, including how to manage information, keep calendars, schedule appointments, and print Outlook items.


Course Outline
This one-day course will introduce you to the features of Microsoft Outlook 2003, including how to manage information, keep calendars, schedule appointments, and print Outlook items.

What You'll Learn
  • Explore the Outlook 2003 environment and create customized notes
  • Communicate with electronic mail quickly and easily
  • Manage contact information and track communications
  • Address, distribute, file, sort, find, and manage messages efficiently
  • Record, prioritize, and track tasks
  • Schedule and manage appointments efficiently
  • Coordinate and schedule meetings with others
  • Select print styles and print Outlook items
Who Needs to Attend

New users of Outlook 2003

Course Outline

1. Understanding the Outlook Environment
  • Working in Outlook
  • Creating and Customizing Notes
2. Communicating with E-Mail Messages
  • Creating and Sending Messages
  • Replying to, Forwarding, and Deleting Messages
3. Working with Contacts
  • Managing Contacts
  • Tracking Communications in the Journal
4. Managing Messages
  • Creating Distribution Lists
  • Organizing, Sorting, and Finding Messages
  • Managing Junk E-Mail
5. Managing Tasks
  • Creating, Editing, and Deleting Tasks
  • Organizing, and Tracking Tasks
6. Scheduling and Managing Appointments
  • Scheduling Appointments
  • Managing Appointments
  • Calendar Options
7. Scheduling Meetings
  • Planning, Requesting, and Scheduling Meetings
  • Rescheduling and Cancelling Meetings
8. Printing Outlook Items
  • Selecting Print Styles and Printing Messages
  • Printing Schedules and Contact Lists

Additional Details
Pre-Requisites

Experience with Microsoft Windows

Certificates offered

Certificate of Completion


Cancellation Policy
We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted.

Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.
Map & Reviews
Global Knowledge
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Here are some reviews of the training vendor.
The facilities at Global Knowledge were great. The Instructor was very knowlegable and made it easy to learn the material. It was a very good experience:)
Reviewed by 2012
Note: We had 2 different trainers during this 3 day course. Course: Terminology should reflect North America and be consistent with our business lingo.
Reviewed by 2012
Found the course very informative. I had little exposure to Sharepoint and learned a number of things I didn't know. Plan to take the next level of training
Reviewed by 2011
A charged mannul would be provided for students to make notes whereever they think instructions are important as reminders
Reviewed by 2011
The course is so expensive to be payed by oneself. In almost all the others participants their companies pay the fee.
Reviewed by 2011
No course books were provided for us to take.
Reviewed by 2011
Course was very detailed but more time would be helpful during workshops. An additional day would help lessen the course load.
Reviewed by 2011
should have discuss some case studies,,overall A+
Reviewed by 2011
Our instructor was very knowlegable and he provided excellent real life stories.
Reviewed by 2011
The course was very relevant. I was able to apply the knowledge I aquired in the course to my job on the very next day. The only complaint I have is with the temperature of the room. It was freezing! Students has to wear a jacket or sweater. We were told the temp gage was shared with another classroom that was quite warm so they had turned the temp very low causing our room to be very uncomfortable.
Reviewed by 2011
Given the cost of the course, the hardcopy of the manual should have been provided. It would have been useful to make notes alongside the material as we went along.
Reviewed by 2011
I am very disappointed with the handouts. I was told I could go online and download a copy of the manual, the problem is that I would like the printed copy of the manual. I chatted online with one of your technitian who was unable to help me. Then I was told someone would contact me by phone to help me. That never happened. When taking a training course, a person EXPECTS to leave the course with ALL the material.
Reviewed by 2011
Great course provider, keep it on your roaster
Reviewed by 2011
Course content and labs were very good, everything worked as expected.
Reviewed by 2011
I really enjoyed this course and was surpised how ell everything was run...enjoyed the instructer very much (Par) and would like to take an other course with him. I wish we could have taken the work book home with us though!!!
Reviewed by 2010

This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates.