Management Skills Workshop - Part 3 (Days 7, 8, 9)

As a leader, you are expected to manage the performance of individuals and teams.

Course Outline

The Management Skills Program is a three-part workshop delivered in nine days. It is typically delivered over a period of three months with each part of the Program running for three days.

The Program’s goal is to provide managers with the knowledge and skills to get things done more efficiently through better management of their organization’s human capital. Through its unique participative methodology, the program helps managers view their human resources in progressive, innovative ways geared to increasing effectiveness and productivity.

Designed to meet management and supervisory needs, the program’s popularity is due to its focus on the practical skills that apply to the managerial environment of each participant. Each participant is expected to apply specific components of his/her choosing within the workplace and to report back to the group his/her experience.

Specifically, during the three-part program, you will have the chance to:

• Practise your skills in class
• Apply them back on the job, and then,
• Report, discuss and fine-tune your results in the next segment of the program.

Who should attend?

• Managers, supervisors, team leaders
• Leaders who want to learn the latest progressive, innovative techniques for getting things done efficiently through better management of their organization’s human resources
• Anyone who aspires to a supervisory or leadership role within an organization

Description

PART III
As a leader, you are expected to manage the performance of individuals and teams.

Day 7

The impact of expectations

• Identify the determinants of employee performance.
• How to set appropriate goals and objectives.
• Learn how to perform a job breakdown/task analysis.
• Learn about the advantages of a properly developed employee orientation system.

Day 8

Appraising performance

• Use delegation to manage and develop your employees.
• Learn how to analyze and change inappropriate behaviours through coaching.
• Learn to analyze performance problems more effectively.
• Practise effective employee appraisals and performance review interviews.

Day 9

Applying all you have learned

• Discover how to manage multiple priorities and how to deal with stress in yourself and others.
• Understand your personal reactions to the change process.
• Participate in a program overview specifically designed to reinforce what you have learned in the Program.
• Plan how you will put to use what you have learned from the Management Skills Program.

Other Features

• You’ll interact through structured group exercises and role-playing.
• Self-scoring inventories; workplace simulations; diagnostic instruments; video case studies; theoretical models: These are the leadership training tools that you’ll use throughout the program.
• The 20-participant limit ensures enough interaction for effective group discussion, yet not so many people that your own input is swamped.
• The program is regularly updated to ensure that you acquire practical skills applicable to today’s managerial environment. What remains constant is the program’s unique segmented, experiential approach that lets managers readily apply their new skills back on the job.

Additional Details

Pre-Requisites

Certificates offered

Participants will receive a Certificate of completion

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted.

Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Map & Reviews

Global Knowledge
[ View Provider's Profile ]

Reviews

 

This course has not yet been rated by one of our members.

If you have taken a course through this vendor please log into your account and leave feedback for this vendor. You will be helping ensure our members get directed to the best training facilities.

Here are some reviews of the training vendor.

   

The facilities at Global Knowledge were great. The Instructor was very knowlegable and made it easy to learn the material. It was a very good experience:)

Reviewed by Tonia L. 2012

   

Note: We had 2 different trainers during this 3 day course. Course: Terminology should reflect North America and be consistent with our business lingo.

Reviewed by Harman M. 2012

   

Found the course very informative. I had little exposure to Sharepoint and learned a number of things I didn't know. Plan to take the next level of training

Reviewed by Michael R. 2011

   

A charged mannul would be provided for students to make notes whereever they think instructions are important as reminders

Reviewed by jinxiu z. 2011

   

The course is so expensive to be payed by oneself. In almost all the others participants their companies pay the fee.

Reviewed by Ricardo T. 2011

   

No course books were provided for us to take.

Reviewed by Hala M. 2011

   

Course was very detailed but more time would be helpful during workshops. An additional day would help lessen the course load.

Reviewed by Roydon F. 2011

   

should have discuss some case studies,,overall A+

Reviewed by Syed A. 2011

   

Our instructor was very knowlegable and he provided excellent real life stories.

Reviewed by Stephen W. 2011

   

The course was very relevant. I was able to apply the knowledge I aquired in the course to my job on the very next day. The only complaint I have is with the temperature of the room. It was freezing! Students has to wear a jacket or sweater. We were told the temp gage was shared with another classroom that was quite warm so they had turned the temp very low causing our room to be very uncomfortable.

Reviewed by Yasmine I. 2011

   

Given the cost of the course, the hardcopy of the manual should have been provided. It would have been useful to make notes alongside the material as we went along.

Reviewed by Jeff P. 2011

   

I am very disappointed with the handouts. I was told I could go online and download a copy of the manual, the problem is that I would like the printed copy of the manual. I chatted online with one of your technitian who was unable to help me. Then I was told someone would contact me by phone to help me. That never happened. When taking a training course, a person EXPECTS to leave the course with ALL the material.

Reviewed by Betty M. 2011

   

Great course provider, keep it on your roaster

Reviewed by Catherine G. 2011

   

Course content and labs were very good, everything worked as expected.

Reviewed by Francisco C. 2011

   

I really enjoyed this course and was surpised how ell everything was run...enjoyed the instructer very much (Par) and would like to take an other course with him. I wish we could have taken the work book home with us though!!!

Reviewed by gail h. 2010