IT Project Management - 4 day course

You�ll learn IT project management skills through hands-on exercises, interactive case studies, and relevant discussions with your peers and an experienced IT project management instructor.

Course Outline

Target Audience:

Those who need the skills for efficient project implementation in an IT environment. Business Analysts will find this course of particular interest.

Learn How To:

• Develop a results driven project management team
• Estimate IT project costs and schedules using simple, but proven, techniques
• Identify the top 16 risk factors on any IT project
• Motivate IT professionals for maximum team performance
• Find solutions to problems specific to software, hardware, and systems integration projects

Course Synopsis:

Today’s IT projects present unique challenges to the project manager requiring coordination with many stakeholders and integration of various technological capabilities. In this course, you’ll discover critical success factors and hidden risks inherent in IT projects—and you’ll leave with an understanding of strategies and techniques developed in the field by experienced IT project managers for successfully managing IT projects.
“IT” means different things to different people. This course addresses all areas of IT project management: hardware, software, systems integration, communications, and human resources. It addresses the role of the project manager and the project team at each phase of the project life cycle, helping you gain the foundation, basic experience, techniques and tools to manage each stage of your project. You’ll learn techniques to determine customer requirements, set goals tied directly to stakeholder needs, get the most from your project management team, and utilize project management tools to get work done on time and within budget.
By extending traditional project management concepts into the IT arena, you’ll gain an understanding of the strategies and skills necessary to manage IT projects of any size. And you’ll take home powerful tools to enhance your IT project management capabilities, as well as written text in your course binder explaining the concepts in each unit for reference when you return to the workplace. In addition, you’ll receive Project Management Terms: A Working Glossary, by J. Leroy Ward, PMP.
You’ll learn IT project management skills through hands-on exercises, interactive case studies, and relevant discussions with your peers and an experienced IT project management instructor.
This approach allows you to practice new skills and ask questions as you assimilate a broad array of practical experiences that can immediately be applied when you return to the workplace.

Course Topics:

• Overview of IT Project Management
  • Definition and characteristics of IT project management
  • Common reasons why IT projects fail
  • Critical factors for IT project success
  • The IT project life cycle and the activities of each life cycle phase
  • Project processes common to all projects
• Concept Phase
  • Selecting and funding IT projects
  • Identify key project stakeholders
  • Describe the purpose and content of a IT business case
  • Prepare a project charter
• Requirements Phase
  • Identify and articulate customer requirements
  • Distinguish between functional and technical requirements
  • Use different methods for gathering requirements
  • Develop a requirements traceability methodology
• Planning Phase
  • Identify the key components of the project plan and the planning process
  • Construct a work breakdown structure showing all work components
  • Build a project schedule
  • Estimate duration, resources, and costs
  • Describe risk management planning and risk response planning
  • Describe subsidiary management plans including communications, procurement, and quality
• Design Phase
  • Describe the major activities of the preliminary and detailed design activities
  • Identify typical contents of the technical specification document
  • Identify some design techniques use in developing the technical solution
  • Describe make or buy decision methodology
• Construction Phase
  • Develop a project team to build and deliver the product
  • Describe quality assurance activities, testing and audits
  • Assess project performance
  • Develop and use a change request methodology
  • Develop risk response strategies
• Delivery Phase
  • Describe the key activities of the delivery phase
  • Describe four major product/system conversion strategies
  • Understand the “go-live” transition responsibilities of the project manager
  • Develop scope verification and customer acceptance strategies

 

 

Additional Details

Pre-Requisites

None. Note: Participants taking this course should not take Managing Projects.

Certificates offered

Participants will receive a Certificate of completion Professional Development Units (PDUs): 22.5

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted.

Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Map & Reviews

Global Knowledge
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Here are some reviews of the training vendor.

   

- do we get a certifiacate for completing the courseÉ - although the instructor did give us excercises to do I would have liked a few more - almost like a test, so that I made sure I retained and understood what was taught. I`m a learn to do by doing person and like the instrutor lead courses so I can have someone there to explain in my terms how things work. I`ll have to really use the online excercises to make sure Ì am confident when I need to do something in Excel.

Reviewed by Delores P. 2012

   

Should be time allocated for questions and answer

Reviewed by Vinod P. 2012

   

The instructor was excellent as was the hands-on learning approach. The only thing I took issue with was the fact that there were a lot of bilingual persons taking the course and they tended to ask questions in French, during this English class. The instructor was trying very hard to explain everything in both languages, but I felt that these students should have requested a French-speaking classroom setting if they wanted to speak French.

Reviewed by Sheila D. 2012

   

Very professional. Facility clean and comfortable.

Reviewed by Christine P. 2012

   

For the cost of this course, a hard copy of the course handout should be provided as the classes follows the handout word for word.

Reviewed by Caroline P. 2012

   

The facilities at Global Knowledge were great. The Instructor was very knowlegable and made it easy to learn the material. It was a very good experience:)

Reviewed by Tonia L. 2012

   

Note: We had 2 different trainers during this 3 day course. Course: Terminology should reflect North America and be consistent with our business lingo.

Reviewed by Harman M. 2012

   

Found the course very informative. I had little exposure to Sharepoint and learned a number of things I didn't know. Plan to take the next level of training

Reviewed by Michael R. 2011

   

A charged mannul would be provided for students to make notes whereever they think instructions are important as reminders

Reviewed by jinxiu z. 2011

   

The course is so expensive to be payed by oneself. In almost all the others participants their companies pay the fee.

Reviewed by Ricardo T. 2011

   

No course books were provided for us to take.

Reviewed by Hala M. 2011

   

Course was very detailed but more time would be helpful during workshops. An additional day would help lessen the course load.

Reviewed by Roydon F. 2011

   

should have discuss some case studies,,overall A+

Reviewed by Syed A. 2011

   

Our instructor was very knowlegable and he provided excellent real life stories.

Reviewed by Stephen W. 2011

   

The course was very relevant. I was able to apply the knowledge I aquired in the course to my job on the very next day. The only complaint I have is with the temperature of the room. It was freezing! Students has to wear a jacket or sweater. We were told the temp gage was shared with another classroom that was quite warm so they had turned the temp very low causing our room to be very uncomfortable.

Reviewed by Yasmine I. 2011

   

Given the cost of the course, the hardcopy of the manual should have been provided. It would have been useful to make notes alongside the material as we went along.

Reviewed by Jeff P. 2011

   

I am very disappointed with the handouts. I was told I could go online and download a copy of the manual, the problem is that I would like the printed copy of the manual. I chatted online with one of your technitian who was unable to help me. Then I was told someone would contact me by phone to help me. That never happened. When taking a training course, a person EXPECTS to leave the course with ALL the material.

Reviewed by Betty M. 2011

   

Great course provider, keep it on your roaster

Reviewed by Catherine G. 2011

   

Course content and labs were very good, everything worked as expected.

Reviewed by Francisco C. 2011

   

I really enjoyed this course and was surpised how ell everything was run...enjoyed the instructer very much (Par) and would like to take an other course with him. I wish we could have taken the work book home with us though!!!

Reviewed by gail h. 2010