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Students will plan and perform regular maintenance on complex enterprise routed and switched networks, as well as to use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.


 
Course Outline
TSHOOT is designed for network engineers who have minimum one year of professional work experience and who are ready to advance their skills and work independently on complex network solutions. Students will plan and perform regular maintenance on complex enterprise routed and switched networks, as well as to use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.

This course is also offered as part of our LIVE and ONLINE program. Our LIVE and ONLINE learning modality delivers authorized Cisco training taught by a Cisco Certified instructor directly to customers.

Every student has access to the class through a standard conference bridge or VoIP with an optional USB Microphone-Headset. Each student has access to their own unique pod of equipment throughout the week of study. The online environment is created via WebEx, allowing a live instructor to deliver the training in real time. By incorporating slides, notes, examples, and Q&A sessions, the instructor is able to recreate the classroom experience. Our LIVE and ONLINE training is also completely interactive; students have the opportunity for discussion with the instructor as well as with their peers.

Special note

This course is part of the new Cisco CCNP Certification path.

Audience

Network engineers

Skills taught

Planning and performance of regular maintenance on routed and switched networks
Network Troubleshooting

Course Outline

 Module 1:  Planning Maintenance for Complex Networks
  • Lesson 1:  Applying Maintenance Methodologies
  • Lesson 2:  Common Maintenance Processes and Procedures
  • Lesson 3:  Network Maintenance Tools, Applications and Resources
Module 2:  Planning Troubleshooting Processes for Complex Enterprise Networks
  • Lesson 1:  Lab Debrief
  • Lesson 2:  Applying Troubleshooting Methodologies
  • Lesson 3:  Planning and Implementing Troubleshooting Procedures
  • Lesson 4:  Integrating Troubleshooting into the Network Maintenance Process
Module 3:  Maintenance and Troubleshooting Tools and Applications
  • Lesson 1:  Assembling a Basic Diagnostic Toolkit Using Cisco IOS Software
  • Lesson 2:  Using Specialized Maintenance and Troubleshooting Tools
  • Lesson 3:  Lab Debrief
Module 4:   Maintaining and Troubleshooting Campus Switching-Based Solutions
  • Lesson 1:  Troublshooting VLANs
  • Lesson 2:  Troubleshooting Spanning Tree
  • Lesson 3:  Lab Debrief
  • Lesson 4:  Troubleshooting Switched Virtual Interfaces and Inter-VLAN Routing
  • Lesson 5:  Troubleshooting FHRPs
  • Lesson 6:  Lab Debrief
  • Lesson 7:  Troubleshooting Performance Problems on Switches
  • Lesson 8:  References to Additional Campus Switching Technologies in E-Learning
Module 5:  Maintaining and Troubleshooting Routing-Based Solutions
  • Lesson 1:  Troubleshooting Network Layer Connectivity
  • Lesson 2:  Troubleshooting EIGRP
  • Lesson 3:  Lab Debrief
  • Lesson 4:  Troubleshooting OSPF
  • Lesson 5:  Troubleshooting Route Redistribution
  • Lesson 6:  Lab Debrief
  • Lesson 7:  Troubleshooting BGP
  • Lesson 8:  Lab Debrief
  • Lesson 9:  Troubleshooting Performance Problems on Routers
  • Lesson 10:  Lab Debrief
  • Lesson 11:  References to Additional Troubleshooting on NAT and DHCP in E-Learning
Module 6:  Maintaining and Troubleshooting Network Security Solutions
  • Lesson 1:  Troubleshooting Security Features
  • Lesson 2:  Lab Debrief
  • Lesson 3:  Security Features Review
  • Lesson 4:  Lab Debrief
  • Lesson 5:  References to Additional Security Troubleshooting in E-Learning
Module 7:  Maintaining and Troubleshooting Integrated, Complex Enterprise Networks
  • Lesson 1:  Troubleshooting Complex Environments
  • Lesson 2:  Lab Debrief
Labs:
  • Lab Access
  • Introduction to Troubleshooting
  • Maintenance and Troubleshooting Tools
  • Layer 2 Connectivity and Spanning Tree
  • Layer 3 Switching and First-Hop Redundancy
  • Layer 3 Connectivity and EIGRP
  • OSPF and Route Redistribution
  • Border Gateway Protocol
  • Router Performance
  • Introduction to Network Security
  • Cisco IOS Security Features
  • Troubleshooting Complex Environments

Prerequisites & Certificates
Pre-Requisites

CCNA

Certificates offered

Certificate of Completion


Cancellation Policy
Public Schedule - Instructor Led Training:
Cancellation notice of 10 (ten) business days is required to cancel a course without penalty. Cancellation of less than 10 (ten) business days prior to the start of the course or non-attendance will result in a charge of 100% of the course cost.
Group (Dedicated) Training: Cancellation notice of 15 (fifteen) days is required to cancel a private course without penalty. Cancellation of less than 15 (fifteen) days will result in a charge of 100% of the private training cost.

Substitutions of enrolled students in scheduled classes are permitted prior to the class start on the first day. ARP's choice of instructor for any course is subject to change.


Map & Reviews
ARP Technologies
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