Introduction to Business Architecture for the Public Sector

Learn the role of Business Architecture within Enterprise Architecture. Describe the use of business models in representing business strategy, operations, information & work. Describe value and benefits of public sector reference models.

Course Outline

Participants of the Introduction to Business Architecture will learn the role of Business Architecture within Enterprise Architecture.  They will be able to describe the use of business models in representing business strategy, operations, information and work. Participants will be able to describe value and benefits of public sector reference models.

Who Should Attend?

Public Sector Business & IT Executives, Program Managers, Business Transformation Directors, Business & IT Project Leaders, IT Architects, IT Analysts & Designers, Enterprise Architects and Enterprise Architect Program Managers, Policy & Planning Analysts, Program Review Analysts, Business Architects, Business Analysts, Business Designers, Business Solution Consultants, Business Transformation Analysts & Designers.

Learn How to:

Through lecture and participation in case study driven workshops participants will be able to:
a.      Specify the use of business models to:
·         Rapidly assess business risks and identify opportunities
·         Plan and design business transformations
·         Align IT architecture with business strategy
·         Gain stakeholder consensus and commitment
b.      Use the EBA roadmap to plan EBA project modeling activities
c.      Use reference models in the design of public sector programs, services, and processes to:
·         Improve efficiency through re-use:  better, faster, cheaper
·         Standardize
d.      Use a business model to represent and improve design of:
·         Program and services
·         Value chains of public sector enterprises
·         Business processes required to provide services
e.      Charter an EBA initiative, including expected outcomes, deliverables, activities, and resource requirements

Course Topics:

1.     What is Business Architecture?
a.      Describe business architecture premise, drivers, mission, and goals.
b.      Position Business Architecture relative to other architectures (e.g., enterprise, information, applications, and technology architectures).
c.      Describe the use and benefits of the Public Sector Reference Model, its key components and relationships.
d.      Describe the use and benefits of business models to:
·         Represent and improve the design of programs, services, and processes
·         Align organizational structures, functions, and performance measures
·         Support project and portfolio benefits planning and realization
e.      Describe the business architecture roadmap and its use in planning project modeling activities.
f.       Describe the differences and relationships between business analysis and business models.
Distinguish between business blueprints and business roadmaps in transformation
 
2.     Program Modeling
a.      Position program design within broader EBA roadmap
b.      Describe key program concepts and relationships
c.      Describe the use of reference models to enhance program design
d.      Specify set of models used in program modeling, as well as their applications
e.      Read, evaluate, and apply a Program Logic Model (PLM) in:
·         Analyzing and aligning changes to program outcomes
·         Representing the program contribution to broader strategic objectives
f.       Read, evaluate, and apply a Program and Service Alignment Model (PSAM) in:
·         Aligning service outputs to target group needs
·         Structuring vertical accountability relationships

3.     Value Chain Modeling
a.      Position value chain modeling within broader EBA roadmap.
b.      Describe key value chain concepts and relationships.
c.      Specify set of models and applications (strategic and tactical) used in value chain design.
d.      Read, evaluate, and apply a Service Integration and Accountability Model (SIAM) to:
·         Structure horizontal accountability relationships
·         Specify business interoperability and service level requirements
e.      Describe key trust model concepts, including relationship to SIAM.
 
4.     Service Modeling: Information
a.      Position service modeling within broader EBA roadmap.
b.      Describe key service modeling concepts and relationships.
c.      Specify set of models used in service modeling and their applications.
d.      Read, evaluate, and apply a Semantic Diagram to:
·         Identify information requirements
·         Gain stakeholder consensus on common language (semantic interoperability)
e.      Read, evaluate, and apply a State Transition Diagram to:
·         Discover business rules
·         Discover functional or process requirements
f.       Describe key information model concepts, including relationship to Semantic Diagram and State Transition Diagram.
 
5.     Service Modeling: Function
a.      Describe key function model concepts, including relationship to Business and System Use Cases.
b.      Describe the use of reference models to identify a complete set of program management, service management, and service delivery processes.
c.      Read, evaluate, and apply a Business Use Case Diagram to:
·         Identify functional requirements
·         Identify service processes
·         Understand cross-functional business processes
 
6.     Process Modeling: Rules
a.      Position process modeling within broader EBA roadmap.
b.      Describe key process modeling concepts and relationships, including business scenarios and workflows.
c.      Specify set of models used in process modeling, as well as their applications.
d.      Read, evaluate, and apply a Scenario Variation Matrix to:
·         Identify business rules
·         Access and manage complexity of workflow models
e.      Describe key policy / rules model concepts, including relationship to State Transition Diagram, Workflow Models, and rules management solutions.
 
7.     Process Modeling: Network and Workflow
a.      Read, evaluate, and apply a Business Network Model to:
·         Identify logistics requirements
·         Support definition of technical interoperability requirements
b.      Read, evaluate, and apply a Workflow Model to:
·         Define the work
·         Identify process automation requirements
c.      Describe key network model concepts, including relationship to business and IT network models and Workflow Models.

8.     EBA Projects and Governance
a.      Charter an EBA initiative, including stakeholders, expected outcomes, deliverables, activities, and resources.
·         Use the EBA roadmap to plan EBA project modeling activities.
·         Describe the functions and tools required to govern re-use of business models.

Additional Details

Pre-Requisites

EBA200: Introduction to Enterprise Architecture for the Public Sector

Certificates offered

Certification: Participants are required to attend in-class session and achieve 70% on a 20-question multiple-choice examination. Professional Development Units (PDUs): 14

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted.

Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Map & Reviews

Global Knowledge
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The facilities at Global Knowledge were great. The Instructor was very knowlegable and made it easy to learn the material. It was a very good experience:)

Reviewed by Tonia L. 2012

   

Note: We had 2 different trainers during this 3 day course. Course: Terminology should reflect North America and be consistent with our business lingo.

Reviewed by Harman M. 2012

   

Found the course very informative. I had little exposure to Sharepoint and learned a number of things I didn't know. Plan to take the next level of training

Reviewed by Michael R. 2011

   

A charged mannul would be provided for students to make notes whereever they think instructions are important as reminders

Reviewed by jinxiu z. 2011

   

The course is so expensive to be payed by oneself. In almost all the others participants their companies pay the fee.

Reviewed by Ricardo T. 2011

   

No course books were provided for us to take.

Reviewed by Hala M. 2011

   

Course was very detailed but more time would be helpful during workshops. An additional day would help lessen the course load.

Reviewed by Roydon F. 2011

   

should have discuss some case studies,,overall A+

Reviewed by Syed A. 2011

   

Our instructor was very knowlegable and he provided excellent real life stories.

Reviewed by Stephen W. 2011

   

The course was very relevant. I was able to apply the knowledge I aquired in the course to my job on the very next day. The only complaint I have is with the temperature of the room. It was freezing! Students has to wear a jacket or sweater. We were told the temp gage was shared with another classroom that was quite warm so they had turned the temp very low causing our room to be very uncomfortable.

Reviewed by Yasmine I. 2011

   

Given the cost of the course, the hardcopy of the manual should have been provided. It would have been useful to make notes alongside the material as we went along.

Reviewed by Jeff P. 2011

   

I am very disappointed with the handouts. I was told I could go online and download a copy of the manual, the problem is that I would like the printed copy of the manual. I chatted online with one of your technitian who was unable to help me. Then I was told someone would contact me by phone to help me. That never happened. When taking a training course, a person EXPECTS to leave the course with ALL the material.

Reviewed by Betty M. 2011

   

Great course provider, keep it on your roaster

Reviewed by Catherine G. 2011

   

Course content and labs were very good, everything worked as expected.

Reviewed by Francisco C. 2011

   

I really enjoyed this course and was surpised how ell everything was run...enjoyed the instructer very much (Par) and would like to take an other course with him. I wish we could have taken the work book home with us though!!!

Reviewed by gail h. 2010