Configuring and Troubleshooting Windows Server 2008 Terminal Services (M6428)

This two-day, instructor-led course provides you with the knowledge and skills to configure, manage, monitor, and troubleshoot a Terminal Services (TS) environment.

Course Outline

This two-day, instructor-led course provides you with the knowledge and skills to configure, manage, monitor, and troubleshoot a Terminal Services (TS) environment. The course includes hands-on labs, and focuses on configuring of TS core functionality, licensing, Gateway, and Web Access.

This course incorporates materials from the Official Microsoft Learning Products 6428A: Configuring and Troubleshooting Windows Server 2008 Terminal Services.

What You'll Learn

• Install and configure the TS role
• Configure TS settings
• Identify the appropriate licensing scope and configure forest, domain, and workgroup licensing
• Identify when to use the per-user and per-device licensing modes
• Install the TS Licensing Role
• Configure TS licensing for per-user and device licenses
• Manage the licensing lifecycle
• Configure TS connection properties using TS console and Group Policy
• Troubleshoot TS connection properties for a single user and multiple users
• Identify the considerations for the types of applications that can be installed in a TS environment
• Install applications on TS
• Configure TS Web Access to make TS RemoteApp programs available through a Web site
• Configure TS Easy Print
• Install and configure TS Web Access role service
• Configure a TS session broker for a load-balanced TS farm
• Configure TS Gateway properties
• Monitor active connections using TS Gateway console
• Troubleshoot a TS Gateway connectivity issue
• Manage TS connections to ensure availability of the TS
• Resolve client connectivity issues by verifying end-user configuration using Remote Desktop Connection (RDC)
• Monitor TS connections to determine when to force client disconnect
• Identify monitoring methods for TS services role
• Configure resource allocation policies using WSRM based on the environment
• Monitor WSRM performance using the WSRM Monitoring TS tool

Who Needs to Attend

• Technology specialists in an enterprise environment
• Those who need to learn to manage connections served by a terminal server session over the intranet, extranet, and Internet

Course Outline

1. Configuring Terminal Services Core Functionality

• Configuring TS Role
• Configuring TS Settings

2. Configuring and Managing Terminal Services Licensing

• Configuring TS Licensing
• Managing TS Licenses

3. Configuring and Troubleshooting Terminal Services Connections

• Configuring TS Connection Properties
• Configuring TS Properties Using Group Policy
• Troubleshooting TS

4. Configuring Terminal Services Resources

• Installing Applications
• Configuring Remote Applications
• Configuring Printers

5. Configuring Terminal Services Web Access

• Installing the TS Web Access Role Service

6. Configuring Session Broker

• Configuring a TS Session Broker for a Load-Balanced Farm

7. Configuring and Troubleshooting Terminal Services Gateway

• Configuring TS Gateway
• Troubleshooting TS Gateway Connectivity Issues

8. Managing and Monitoring Terminal Services

• Managing Current TS Connections
• Monitoring TS Connections
• Configuring WSRM for TS

Labs

Lab 1. Configuring TS Core Functionality

• Installing and Configuring TS Role
• Configuring TS Settings

Lab 2. Configuring and Managing TS Licensing

• Installing the TS Licensing Role
• Configuring TS Licensing
• Managing TS Licensing

Lab 3. Configuring and Troubleshooting TS Connections

• Installing the TS Connection Properties
• Troubleshooting Connectivity Issues

Lab 4. Configuring TS Resources

• Configuring and Deploying TS RemoteApp Programs
• Configuring TS Easy Print

Lab 5. Configuring TS Web Access

• Configuring TS Web Access
• Configuring TS RemoteApp Programs for TS Web Access

Lab 6. Configuring a Session Broker

• Configuring a Session Broker to Manage Traffic to Servers

Lab 7. Configuring and Troubleshooting TS Gateway

• Configuring and Monitoring TS Gateway
• Troubleshooting TS Gateway Connectivity

Lab 8. Managing and Monitoring TS

• Managing TS Connections
• Monitoring TS Connections
• Configuring WSRM for TS

Additional Details

Pre-Requisites

- Windows Server 2003 Terminal Server experience in an enterprise environment - Minimum of one year of experience administering and supporting TS - Minimum of one year of experience administering and supporting Windows Server 2003 or Windows Server 2003 R2 - Minimum of one year of administering certificate services - Network + certification - Fundamentals of Windows Server 2008 (M6420)

Certificates offered

- Eligible for SATV Purchase - 2 Day SATV Voucher

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted.

Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Map & Reviews

Global Knowledge
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- do we get a certifiacate for completing the courseÉ - although the instructor did give us excercises to do I would have liked a few more - almost like a test, so that I made sure I retained and understood what was taught. I`m a learn to do by doing person and like the instrutor lead courses so I can have someone there to explain in my terms how things work. I`ll have to really use the online excercises to make sure Ì am confident when I need to do something in Excel.

Reviewed by Delores P. 2012

   

Should be time allocated for questions and answer

Reviewed by Vinod P. 2012

   

The instructor was excellent as was the hands-on learning approach. The only thing I took issue with was the fact that there were a lot of bilingual persons taking the course and they tended to ask questions in French, during this English class. The instructor was trying very hard to explain everything in both languages, but I felt that these students should have requested a French-speaking classroom setting if they wanted to speak French.

Reviewed by Sheila D. 2012

   

Very professional. Facility clean and comfortable.

Reviewed by Christine P. 2012

   

For the cost of this course, a hard copy of the course handout should be provided as the classes follows the handout word for word.

Reviewed by Caroline P. 2012

   

The facilities at Global Knowledge were great. The Instructor was very knowlegable and made it easy to learn the material. It was a very good experience:)

Reviewed by Tonia L. 2012

   

Note: We had 2 different trainers during this 3 day course. Course: Terminology should reflect North America and be consistent with our business lingo.

Reviewed by Harman M. 2012

   

Found the course very informative. I had little exposure to Sharepoint and learned a number of things I didn't know. Plan to take the next level of training

Reviewed by Michael R. 2011

   

A charged mannul would be provided for students to make notes whereever they think instructions are important as reminders

Reviewed by jinxiu z. 2011

   

The course is so expensive to be payed by oneself. In almost all the others participants their companies pay the fee.

Reviewed by Ricardo T. 2011

   

No course books were provided for us to take.

Reviewed by Hala M. 2011

   

Course was very detailed but more time would be helpful during workshops. An additional day would help lessen the course load.

Reviewed by Roydon F. 2011

   

should have discuss some case studies,,overall A+

Reviewed by Syed A. 2011

   

Our instructor was very knowlegable and he provided excellent real life stories.

Reviewed by Stephen W. 2011

   

The course was very relevant. I was able to apply the knowledge I aquired in the course to my job on the very next day. The only complaint I have is with the temperature of the room. It was freezing! Students has to wear a jacket or sweater. We were told the temp gage was shared with another classroom that was quite warm so they had turned the temp very low causing our room to be very uncomfortable.

Reviewed by Yasmine I. 2011

   

Given the cost of the course, the hardcopy of the manual should have been provided. It would have been useful to make notes alongside the material as we went along.

Reviewed by Jeff P. 2011

   

I am very disappointed with the handouts. I was told I could go online and download a copy of the manual, the problem is that I would like the printed copy of the manual. I chatted online with one of your technitian who was unable to help me. Then I was told someone would contact me by phone to help me. That never happened. When taking a training course, a person EXPECTS to leave the course with ALL the material.

Reviewed by Betty M. 2011

   

Great course provider, keep it on your roaster

Reviewed by Catherine G. 2011

   

Course content and labs were very good, everything worked as expected.

Reviewed by Francisco C. 2011

   

I really enjoyed this course and was surpised how ell everything was run...enjoyed the instructer very much (Par) and would like to take an other course with him. I wish we could have taken the work book home with us though!!!

Reviewed by gail h. 2010