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Course rating of 4 Vendor rating of 5


This one-day course combines concepts developed through research with a prime model and key tools that give individuals the skills they need to communicate more clearly. The solution is not more communication, but clearer communication.

  • Course Start Date: Nov. 4
  • Location: Virtual (Map)
  • Time: 8:30 am - 4:30 pm (Note on end times)
  • Please Note: End Times are approximate and depend
    on the number or students and pace of the class.
    It is important to allow for the class to run a little bit longer,
    or finish a little sooner, than expected.
  • Duration: 1 day
    08:30 AM - 04:30 PM
  • Delivery Method(s):Virtual Instructor Led
  • Mentored training is a revolutionary training method
    that provides you with the quality training that
    you have come to expect, and combines it with
    flexible learning and a self paced environment.
    For more information click here.
  • Seats Available: YES
  • Category:Effective Communication Training

 
Course Outline
Communication is one of the most important factors influencing the success of organizations and individuals. Communication errors and misunderstandings can result in lost opportunities, lost productivity and worst of all, lost customers. This one-day course combines concepts developed through research with a prime model and key tools that give you the skills you need to communicate more clearly. The solution is not more communication, but clearer communication.

Communicating for Clarity focuses on the following competencies:
  • Creating a clear and engaging message
  • Encouraging clear communication from others
What You'll Learn
  • Develop messages that have appeal
  • Identify your own personal needs and customize your message to ensure you get what you need from the communication
  • Identify the personal needs of others and customize the communication to ensure you get what they need from the communication
  • Structure messages to enable others to engage in the communication and take appropriate action
  • Use a variety of Question types to explore the opinions and insights of others
  • Use specific communication techniques to demonstrate understanding and interest and to guide the communication
  • Listen more effectively
Who Needs to Attend

Those who want to become more effective communicators by ensuring that the message they send is the message that is received

Course Outline

Benefits for the individual
  • Greater success in capturing the attention of others as you customize your message based on their needs and perceptions
  • Improved communication through encouragement to share insights and engage in the communication
  • Messages become clearer faster as you check in with the other person for understanding and clarity throughout the communication
  • Improved skill and confidence in communication
Benefits for the organization
  • Greater commitment to action as messages are structured to address what people need to know, understand and believe
  • Increased collaboration and teamwork as clear communication encourages sharing

After the workshop, you will be able to:
  • Develop messages that have appeal
  • Identify your own personal needs and customize your message to ensure you get what you need from the communication
  • Identify the personal needs of others and customize the communication to ensure you get what they need from the communication
  • Structure messages to enable others to engage in the communication and take appropriate action
  • Use a variety of Question types to explore the opinions and insights of others
  • Use specific communication techniques to demonstrate understanding and interest and to guide the communication
  • Listen more effectively



Prerequisites & Certificates
Pre-Requisites

Certificates offered

7 PMI PDUs


Cancellation Policy
We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted.

Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.
Map & Reviews
Global Knowledge
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Reviews
 
The only issue I encountered is that this course was cancelled multiple times before it was finally held. I would ask if there is a way to avoid frustrations with cancellation of future postings.
Reviewed by 2015
The provider was very knowledge and very professional
Reviewed by 2014
4-November-2016 $595 Register for this course

Registration is fast, and will take approximately 3 minutes. There is no membership fee.
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