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This training course provides the foundation necessary to effectively deploy and administer Citrix XenApp 5 for Windows Server 2003 and its components, including Load Manager, Installation Manager, Web Interface, Application Streaming and Secure Gateway


Course Outline
This training course provides the foundation necessary to effectively deploy and administer Citrix XenApp 5 for Windows Server 2003 and its components, including Load Manager, Installation Manager, Web Interface, Application Streaming and Secure Gateway.

Learners will receive hands-on training in installing and using the various administrative consoles to configure published resources, policies, individual server and server farm settings, load evaluators, isolation environments, printers, streaming applications and much more.

Who should attend

This course is intended for IT professionals, such as server, network, systems and help desk administrators familiar with Microsoft Windows environments. Systems engineers, analysts, consultants, and architects are also appropriate candidates for this course.

Performance objectives

Upon successful completion of this course, learners will be able to:
  • Install Citrix XenApp in a Windows Server 2003 environment
  • Install and distribute Citrix XenApp Plugins
  • Create and customize Web Interface sites
  • Publish applications, server desktops and content
  • Configure XenApp Web and XenApp Services sites
  • Configure, apply and prioritize policies in a XenApp environment
  • Create and assign load evaluators
  • Configure printers and printer policies and manage print drivers and printer bandwidth
  • Create and configure XenApp administrator accounts and their permissions
  • Configure HDX settings
  • Configure SecureICA encryption, SSL Relay and Secure Gateway
  • Install and distribute applications, service packs and hotfixes

Course outline

Installing XenApp
  • Identifying Components of XenApp 5
  • Features of XenApp 5 Feature Pack 2
  • Identifying XenApp Management Consoles
  • Installing XenApp
  • XenApp Installation Decisions
Installing and Configuring Citrix XenApp Plugins
  • Citrix XenApp Plugins for Windows
  • Architecture and Communication
  • Citrix Online Plug-in Installation
  • Installing the Citrix Online Plug-in
  • Citrix Online Plug-in Usage
  • Using the Citrix Online Plug-in Web
  • Using the Citrix Online Plug-in
  • Session Reliability
Publishing Resources
  • Resource Publishing
  • Publishing Resources
  • Organizing Published Resources for Users
  • Advanced Published Resource Settings
  • Configuring Access Control Properties
  • Configuring Client-to-Server Content Redirection
  • Configuring Server-to-Client Content Redirection
  • Implementing Resource Limits and Client Options
  • Configuring Resource Appearance
  • Published Resource Management
  • Viewing Published Resource Usage
  • Modifying Published Resource Properties
  • Disabling or Hiding a Published Resource
Enabling Web Access to Published Resources
  • Web Interface Architecture and Communications
  • Web Interface Installation
  • Site Creation
  • Creating XenApp Web Sites
  • Creating XenApp Services Sites
  • Modifying a Web Interface Site
  • Site Appearance
  • Configuring the Site Appearance
  • Configuring Session Preferences
  • Configuring Workspace Control
  • XenApp Plugins and the Web Interface
  • Configuring Plugin Deployment
  • Configuring Client for Java Settings
  • Authentication Configuration
  • Configuring Explicit Authentication
  • Configuring Pass-through Authentication
  • Configuring Smart Card Authentication
  • Web Interface Access Methods
  • Configuring an Access Method
  • Client-side Proxy Setting Configuration
  • Server Configuration
  • Adding Server Farms
  • Configuring Load Balancing
  • Enabling Fault Tolerance
  • Configuring the Citrix XML Service
  • Web Interface Site Removal
Configuring Policies in XenApp
  • Architecture and Communication
  • Policies in XenApp
  • Identifying Policy Rules
  • Using the Streamed Applications Rule
  • Creating Policies in XenApp
  • Applying Policies Using Filters
  • Policy Administration
  • Prioritizing Policies
  • Using the Policy Search Engine
  • Merging Shadow Policies
  • Common Policy Configuration Missteps
Configuring Sessions in XenApp
  • Session Connection Settings
  • Configuring Virtual IP Addresses
  • Configuring Broadcast Settings
  • Configuring the Citrix XML Service
  • Configuring Time Zone Settings
  • Configuring Novell Directory Services
  • Session Reconnection Configuration
  • Configuring Keep-Alive Settings
  • Configuring Session Reliability
  • Configuring Auto Client Reconnect
  • Session Performance Configuration
  • Configuring HDX Broadcast Display
  • Configuring HDX 3D Browser Acceleration
  • Configuring HDX MediaStream Multimedia Acceleration
  • Configuring HDX MediaStream for Flash
  • Configuring SpeedScreen Latency Reduction
  • Configuring HDX 3D Progressive Display
Configuring XenApp
  • Administrator Accounts and Permissions
  • Adding Administrator Accounts
  • Configuring Administrator Permissions
  • Configuring Folder Permissions
  • Configuration Logging
  • Connecting to the Configuration Logging Database
  • Configuring Configuration Logging
  • Data Collectors and License Servers
  • Configuring Data Collectors
  • Specifying the License Server
  • Performance Settings
  • Optimizing CPU Utilization
  • Implementing Virtual Memory Management
  • Administration Settings
  • Configuring Health Monitoring and Recovery
  • Configuring Remote Console Connections
  • Configuring ICA Connection Limits
  • Configuring Shadow Settings
  • Power and Capacity Management
  • Installing Power and Capacity Management
  • Configuring Power and Capacity Management
Configuring Load Management
  • Load Balancing Process
  • Load Calculation
  • Load Evaluator Configuration
  • Creating Custom Load Evaluators
  • Assigning Load Evaluators to Servers and Applications
  • Load Monitoring
  • Monitoring Load Evaluator Usage
  • Monitoring Load Evaluator Rule Activity
  • Logging Load Manager Activity
  • Load Management Troubleshooting Tips
Delivering Applications with XenApp
  • Application Installation
  • Shadow Isolation Environments
  • Creating an Isolation Environment
  • Configuring Isolation Environment Settings
  • Associating an Application with an Isolation Environment
  • Installation Manager Overview
  • Installation Manager Packaging
  • Rolling Back the Packager
  • Packaging an Application
  • Packaging a File or Folder Contents
  • Packaging an Unattended Installation
  • Package Delivery
  • Adding a Package to the Installation Manager Database
  • Installing a Package
  • Publishing a Package
  • Installation Manager Administration
  • Configuring Installation Manager Properties
  • Creating Server Groups
  • Creating and Using Package Groups
  • Viewing Package Status
  • Uninstalling a Package
Configuring Printing
  • Architecture and Communication
  • Printer Provisioning
  • Secure Client Printing
  • Workspace Control
  • Network Considerations
  • Print Drivers
  • Client Printers
  • Enabling Client Printer Auto-creation .
  • Creating Auto-retained Printers
  • Creating Permanent Client Printers .
  • Creating Auto-restored Client Printers
  • Network Printers
  • Importing Print Servers
  • Assigning Network Printers to Users
  • Managing Printer Bandwidth
  • Print Driver Management
  • Replicating Print Drivers
  • Maintaining Print Driver Compatibility Lists
  • Configuring Print Driver Mappings
  • Assigning Printer Creation Settings to Published Applications
  • Common Printing Configuration Missteps
Streaming Applications
  • Application Streaming Components
  • Application Streaming Communications
  • Citrix Offline Plug-in
  • Installing the Citrix Offline Plug-in
  • Citrix Streaming Profiler
  • Installing the Citrix Streaming Profiler
  • Profile Configuration
  • Setting Profiler Preferences
  • Configuring Profiles
  • Configuring Inter-isolation Communication
  • Viewing and Changing Profile Properties
  • Changing Target Properties
  • Adding a Target to a Profile
  • Deleting a Target from a Profile
  • Upgrading an Application in a Target
  • Deleting an Obsolete Version of a Target
  • Streaming Application Configuration
  • Publishing a Streamed Application
  • Changing the Application Type
  • Specifying an Alternate Profile for a Published Application
  • Enabling the Least-Privileged User Account
  • Configuring Sites for Streaming Applications
  • Offline Access Management
  • Providing Offline Access
  • Customizing the Offline License Setting
  • Caching Applications for Offline Access
Securing Access to Published Resources.
  • SecureICA Encryption
  • Configuring SecureICA Encryption in a Policy
  • Configuring SecureICA Encryption Through a Published Application
  • Citrix SSL Relay
  • Configuring Citrix SSL Relay
  • Access Gateway
  • Secure Gateway
  • Secure Gateway Configuration
  • Using Digital Certificates
  • Installing the Secure Gateway
  • Configuring the Secure Gateway
  • Configuring the Secure Ticket Authority
  • Web Interface Configuration
  • Configuring the Access Method
  • Configuring the Web Interface Secure Gateway Settings
  • Secure Gateway Monitoring
  • Security Best Practices

Additional Details
Pre-Requisites

It is recommended that learners have experience administering Microsoft Windows Server 2003 environments.

Certificates offered

Certificate of completion


Cancellation Policy
We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted.

Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.
Map & Reviews
Global Knowledge
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Here are some reviews of the training vendor.
The facilities at Global Knowledge were great. The Instructor was very knowlegable and made it easy to learn the material. It was a very good experience:)
Reviewed by 2012
Note: We had 2 different trainers during this 3 day course. Course: Terminology should reflect North America and be consistent with our business lingo.
Reviewed by 2012
Found the course very informative. I had little exposure to Sharepoint and learned a number of things I didn't know. Plan to take the next level of training
Reviewed by 2011
A charged mannul would be provided for students to make notes whereever they think instructions are important as reminders
Reviewed by 2011
The course is so expensive to be payed by oneself. In almost all the others participants their companies pay the fee.
Reviewed by 2011
No course books were provided for us to take.
Reviewed by 2011
Course was very detailed but more time would be helpful during workshops. An additional day would help lessen the course load.
Reviewed by 2011
should have discuss some case studies,,overall A+
Reviewed by 2011
Our instructor was very knowlegable and he provided excellent real life stories.
Reviewed by 2011
The course was very relevant. I was able to apply the knowledge I aquired in the course to my job on the very next day. The only complaint I have is with the temperature of the room. It was freezing! Students has to wear a jacket or sweater. We were told the temp gage was shared with another classroom that was quite warm so they had turned the temp very low causing our room to be very uncomfortable.
Reviewed by 2011
Given the cost of the course, the hardcopy of the manual should have been provided. It would have been useful to make notes alongside the material as we went along.
Reviewed by 2011
I am very disappointed with the handouts. I was told I could go online and download a copy of the manual, the problem is that I would like the printed copy of the manual. I chatted online with one of your technitian who was unable to help me. Then I was told someone would contact me by phone to help me. That never happened. When taking a training course, a person EXPECTS to leave the course with ALL the material.
Reviewed by 2011
Great course provider, keep it on your roaster
Reviewed by 2011
Course content and labs were very good, everything worked as expected.
Reviewed by 2011
I really enjoyed this course and was surpised how ell everything was run...enjoyed the instructer very much (Par) and would like to take an other course with him. I wish we could have taken the work book home with us though!!!
Reviewed by 2010

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