Citrix XenApp 5 for Windows Server 2003: Support (CTX-1264C)

This course is intended for IT professionals, such as server, network, system and help desk administrators familiar with Microsoft Windows Server"¢ 2003 environments.

Course Outline

This course is intended for IT professionals, such as server, network, system and help desk administrators familiar with Microsoft® Windows Server"¢ 2003 environments. System engineers, analysts, consultants, architects and Citrix Solution Advisors are appropriate candidates for this course.

What You'll Learn

• Determine when and how to use monitoring tools to administer network environments running Presentation Server software
• Configure metrics, alarms, and Health Monitoring and Recovery tests
• Plan and optimize the server farm
• Monitor and troubleshoot connectivity to the data store
• Monitor and troubleshoot the Citrix IMA Service and the ICA communication channel
• Troubleshoot session initialization, client settings, and Application Streaming sessions
• Monitor and troubleshoot published and streamed applications
• Determine how Citrix and Active Directory policies are applied and troubleshoot unexpected policy results
• Monitor, optimize, and troubleshoot printing and printing policies
• Monitor, optimize, and troubleshoot Web Interface and Secure Gateway

Who Needs to Attend

• IT professionals, such as server, network, system, and help desk administrators familiar with Microsoft Windows Server 2003 environments
• System engineers
• Analysts
• Consultants
• Architects
• Citrix Solution Advisors

Course Outline

Supporting Presentation Server

• Presentation Server Components
• Presentation Server Communication
• Services Used by Presentation Server
• Monitoring and Support Tools

Monitoring the Server Farm

• Server Farm Monitoring
• Session Information
• Session Management Options
• Metrics, Alarms and Alerts
• Health Monitoring and Recovery
• Command-Line Utilities
• QUERY Commands
• DSMAINT Command

Optimizing and Troubleshooting the Server Farm

• Server Capacity
• Network Optimization
• Server Farm Optimization
• Server Farm Troubleshooting

Supporting the Data Store

• Data Store Access Methods
• Data Store Monitoring
• IMA Service Monitoring
• Database Tools
• Data Store Maintenance and Optimization
• Database Troubleshooting

Optimizing and Troubleshooting Clients

• Client Connection Process
• Troubleshooting Session Initialization
• Citrix Application Streaming Sessions
• Troubleshooting Streaming Sessions

Supporting Published Applications

• Application Loading
• Application Optimizations
• Virtual Memory Optimization
• Application Monitoring
• Server Resource Monitoring
• Application and Network Configuration Monitoring
• Security Configuration Monitoring
• Application Compatibility
• Application Test Environment
• Application Troubleshooting

Managing Policies

• Active Directory Policies
• Active Directory Policy Management
• Citrix Policy Management
• Troubleshooting Policies
• ICA Client Policy Configuration

Optimizing and Troubleshooting Printing

• Print Optimization
• Printing Path for Auto-Created Printers
• Print Server and Driver Settings
• Universal Printing

Optimizing and Troubleshooting Web Interface

• Web Interface Communications
• Web Interface Configuration Methods
• Web Interface Configuration Server
• Web Interface Site Structure
• Web Interface Security
• Client to Web Interface Communication
• Web Interface to Presentation Server Communication
• Client to Presentation Server Communication
• Web Interface Troubleshooting
• Authentication Troubleshooting

Optimizing and Troubleshooting Secure Gateway

• Secure Gateway Components
• Secure Gateway Connection Process
• Secure Gateway Monitoring
• Secure Gateway Optimization
• Digital Certificates
• Secure Gateway Troubleshooting

Additional Details

Pre-Requisites

- Working knowledge of Microsoft Windows Server 2003 with Terminal Services - CTX-1455CW Citrix Common Management Platform 4.5: Administration - Citrix Presentation Server 4.0: Architectural Overview (CTX-1255AW)

Certificates offered

Certificate of Completion

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted.

Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Map & Reviews

Global Knowledge
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Here are some reviews of the training vendor.

   

The facilities at Global Knowledge were great. The Instructor was very knowlegable and made it easy to learn the material. It was a very good experience:)

Reviewed by Tonia L. 2012

   

Note: We had 2 different trainers during this 3 day course. Course: Terminology should reflect North America and be consistent with our business lingo.

Reviewed by Harman M. 2012

   

Found the course very informative. I had little exposure to Sharepoint and learned a number of things I didn't know. Plan to take the next level of training

Reviewed by Michael R. 2011

   

A charged mannul would be provided for students to make notes whereever they think instructions are important as reminders

Reviewed by jinxiu z. 2011

   

The course is so expensive to be payed by oneself. In almost all the others participants their companies pay the fee.

Reviewed by Ricardo T. 2011

   

No course books were provided for us to take.

Reviewed by Hala M. 2011

   

Course was very detailed but more time would be helpful during workshops. An additional day would help lessen the course load.

Reviewed by Roydon F. 2011

   

should have discuss some case studies,,overall A+

Reviewed by Syed A. 2011

   

Our instructor was very knowlegable and he provided excellent real life stories.

Reviewed by Stephen W. 2011

   

The course was very relevant. I was able to apply the knowledge I aquired in the course to my job on the very next day. The only complaint I have is with the temperature of the room. It was freezing! Students has to wear a jacket or sweater. We were told the temp gage was shared with another classroom that was quite warm so they had turned the temp very low causing our room to be very uncomfortable.

Reviewed by Yasmine I. 2011

   

Given the cost of the course, the hardcopy of the manual should have been provided. It would have been useful to make notes alongside the material as we went along.

Reviewed by Jeff P. 2011

   

I am very disappointed with the handouts. I was told I could go online and download a copy of the manual, the problem is that I would like the printed copy of the manual. I chatted online with one of your technitian who was unable to help me. Then I was told someone would contact me by phone to help me. That never happened. When taking a training course, a person EXPECTS to leave the course with ALL the material.

Reviewed by Betty M. 2011

   

Great course provider, keep it on your roaster

Reviewed by Catherine G. 2011

   

Course content and labs were very good, everything worked as expected.

Reviewed by Francisco C. 2011

   

I really enjoyed this course and was surpised how ell everything was run...enjoyed the instructer very much (Par) and would like to take an other course with him. I wish we could have taken the work book home with us though!!!

Reviewed by gail h. 2010