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In this introductory course, you'll delve into the role & responsibilities of the business analyst--the communication link between all business areas & a critical player in project success.

  • Course Start Date: Oct. 31
  • Location: Calgary (Map)
  • Time: 8:30 am - 4:30 pm (Note on end times)
  • Please Note: End Times are approximate and depend
    on the number or students and pace of the class.
    It is important to allow for the class to run a little bit longer,
    or finish a little sooner, than expected.
  • Duration: 3 days
    08:30 AM - 04:30 PM
  • Delivery Method(s):Instructor Led
  • Mentored training is a revolutionary training method
    that provides you with the quality training that
    you have come to expect, and combines it with
    flexible learning and a self paced environment.
    For more information click here.
  • Discount Seats Available:2
  • Category:Business Analysis Training

Course Outline
In this introductory course, you'll delve into the role and responsibilities of the business analyst (BA)- the communication link between all business areas and a critical player in project success. Learn techniques for ensuring project success every step of the way-from identifying and analyzing potential projects to making sure that the final project product meets the requirements you identified. Through hands-on exercises, you'll learn to define the scope of work and master requirements-gathering techniques that will work for a variety of projects and audiences. You'll consider the unique needs of customers, stakeholders, and the IT department as you work toward building, documenting, communicating, and managing requirements.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

This course was previously titled Introduction to Business Analysis.

What You'll Learn
  • Role and importance of the BA
  • Vocabulary standards and business analysis practices through the use of the IIBA A Guide to the Business Analysis Body of Knowledge (BABOK Guide)
  • Plan BA requirements activities
  • Elicit requirements from stakeholders, with an emphasis on interviews
  • Analyze stated requirements, with an overview of modeling techniques
  • Document requirements for different types of projects
  • Verify and validate requirements
  • Elements of requirements management and communication and the BA's role in them
  • Elements of solution verification and validation and possible BA roles
  • Enterprise analysis: choosing appropriate projects
  • Necessary competencies and best practices of BAs
  • Waterfall, incremental, and agile lifecycles and how they change BA practices
Hands-On Exercises
  • Identify Business Analysis Concepts and Activities in Your Organization
  • Review a Vision and Scope Document
  • Plan Requirements Activities for a Project
  • Conduct an Interview
  • Choose Elicitation Techniques
  • Analyze a Location Model
  • Analyze a Workflow Model
  • Analyze a Use Case Model
  • Analyze a CRUD Matrix
  • Identify Models that Answer Key Questions
  • Review a Requirements Document
  • Determine the Impact of a Proposed Change to a Requirements Set
  • Write a Test Case Using a Use Case
  • Walk Through the Steps of Enterprise Analysis for a Project
  • Develop a Personal Action Plan to Improve Your BA Skills or Environment
Who Needs to Attend

Systems analysts, business analysts, requirements analysts, developers, software engineers, IT project managers, project managers, project analysts, project leaders, senior project managers, team leaders, program managers, testers, and QA specialists.

Follow-On Courses
  • Requirements Development, Documentation, and Management (BA20)
  • Business Process Analysis (BA45)
  • Use Case Modeling (BA325)
  • Project Management Fundamentals (PM01)
Certification Programs and Certificate Tracks

This course is part of the following programs or tracks:

  • CBAP® - Certified Business Analysis Professional
  • Associate's Certificate in Business Analysis
  • Advanced Certificate of Completion in Business Analysis
  • Associate's Certificate in IT Project Management
  • Advanced Certificate of Completion in Project Management
  • Advanced Certificate of Completion in IT Project Management
  • CCBA"¢ - Certification of Competency in Business Analysis"¢
Course Outline
1. Introduction to Business Analysis
  • Importance of Effective Business Analysis
  • Role of the BA
  • Standardization and Adaptability
2. Requirements Planning
  • Role of the BA in Requirements Planning
  • Vision and Scope Document
  • Types of Requirements
  • Stakeholders
  • Business Analysis Plan
3. Requirements Elicitation
  • Role of the BA in Requirements Elicitation
    • Investigative approach
    • Iterative approach
  • Techniques
    • Interviews
    • Focus groups
    • Requirements workshop: Requirements meeting
    • Requirements workshop: JAD session
    • Brainstorming
    • Observation
    • Survey
    • Prototype
    • Document analysis
    • Business rules analysis
    • Reverse engineering
    • Product trials
4. Requirements Analysis
  • Need for Analysis
  • Using Analysis to get Stakeholder Feedback and Verify and Validate Developing Requirements
  • Value of Modeling Techniques in Analysis
  • Modeling Techniques
    • Organizational model
    • Location model
    • Process/flow models
    • Use case models
    • Data models
    • State model
  • Types of Requirements
  • Business Rules Analysis
  • Prioritizing Requirements
  • Verifying and Validating Requirements
5. Requirements Documentation
  • Formal and Informal Documentation and the, Level of Detail Required
  • Writing for Usability and Comprehension
  • Common Requirements Document Defects
  • Components of a Formal Requirements Document
  • Requirements Verification and Validation
  • Requirements Sign-Off
6. Requirements Management and Communication
  • Throughout the Project and to Decommission
  • Change Management
    • Define a baseline
    • Define a change management process
    • Identify the Change Authority
  • Traceability and Its Uses
  • Requirements Attributes
  • Requirements Communication
7. Solution Validation and Acceptance
  • Testing and Non-Testing Methods
  • Purposes of Validation
    • Find defects
    • Prove compliance to requirements
  • Test Cases and Test Suites
  • Challenges in Testing
  • Structured Testing
  • Role of the BA in Solution Validation: the V Model
  • Solution Acceptance and Project Close-Out
8. Enterprise Analysis
  • Definition and Causes
  • Role of the BA on the Enterprise Analysis Team
  • Steps in Enterprise Analysis
    • Define the business need
      • Techniques for root cause analysis
    • Assess capability gaps
      • SWOT analysis
    • Determine the solution approach
    • Define the solution scope
    • Define the business case
      • Contents of business case
      • Who does what?: the BA's limited role in developing a business case
9. Competencies, Best Practices, and Life Cycle Models
  • Competency Proficiency
  • BA Necessary Competencies
    • Analytical thinking and problem solving
    • Behavioral characteristics
    • Business knowledge
    • Communication skills
    • Interaction skills
    • Software application knowledge
  • Best Practices
    • Use iterative analysis
    • Focus on process improvement
    • Apply progressive elaboration
    • Check as you go
    • Use the investigative approach
    • Adopt traceability
    • Formalize business analysis through standardization
    • Improve communication through modeling
  • Life Cycle Models
    • Waterfall
    • Incremental
    • Agile
    • Effects on business analysis
10. BA Fundamentals
  • Communication Skills
  • Leadership Skills
  • Problem-Solving Skills
  • Business Knowledge
  • IT Knowledge
11. Case Studies
12. Exercises

Prerequisites & Certificates

There are no prerequisites for this course.

Certificates offered

- 21 PMI PDUs - 2.1 CEUs - 21 IIBA CDUs

Cancellation Policy
We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted.

Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.
Map & Reviews
Global Knowledge
[ View Provider's Profile ]

TCP Calgary
718 8th Avenue, SW 3rd Floor
Calgary, AB
Canada   T2P 1H2

please look at using another platform for delivering the course via online. I experienced tremendously difficulty on the first day staying connected, and there was a lot of problems hearing the instructor online. Just made it somewhat frustrating to participate in the course.
Reviewed by 2016
I would have liked 1/2 to 1 hour to study the contents of the course we had covered on the last day prior to writing the exam.
Reviewed by 2013
31-October-2016 $1596 Regular Price $1995 Register for this course

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