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Learn how to implement, integrate, administer, and manage Cisco Unity Connection release 8.x. Cisco Unity Connection is a feature-rich voice messaging platform based on the same Linux operating system as Cisco Unified Communications Manager.


 
Course Outline
IUC is designed to instill students with the knowledge to implement, integrate, administer, and manage Cisco Unity Connection release 8.x.  Cisco Unity Connection is a feature-rich voice messaging platform based on the same Linux operating system as Cisco Unified Communications Manager.  Cisco Unity Connection users can access voice messages using Cisco Unified Personal Communicator to view, search, sort, and play messages on a Cisco Unified IP Phone display.  Cisco Unity Connection also provides comprehensive automated -attendant functions, including intelligent call routing and easily customizable call screen and message notification options.  Basic networking and voice and unified messaging skills and / or experience are necessary for successful completion of this course.

Audience

Channel Partner / Reseller
Customer
Employee

Skills taught

Upon completion students will be able to successfully:

understand Cisco Unity Connection Basics
install Cisco Unity Connection
integrate, troubleshoot, and monitor Cisco Unity Connection
migrate from Cisco Unity to Cisco Unity Connection
configure Cisco Unity Connection Global System Operating Parameters
configure Cisco Unity Connection User and Group Operation

Course Outline

Course Introduction
Cisco Unity Connection Basics
Installation of Cisco Unity Connection
Integrating, Troubleshooting, and Monitoring Cisco Unity Connection
Migration to Cisco Unity Connection using COBRAS
Configuration of Cisco Unity Connection Global System Operating Parameters
Configuration of Cisco Unity Connection User Operation
Prerequisites & Certificates
Pre-Requisites

Candidates should have:
basic networking skills
voice and unfied messaging skills or experience

Certificates offered

Certificate of Completion


Cancellation Policy
Public Schedule - Instructor Led Training:
Cancellation notice of 10 (ten) business days is required to cancel a course without penalty. Cancellation of less than 10 (ten) business days prior to the start of the course or non-attendance will result in a charge of 100% of the course cost.
Group (Dedicated) Training: Cancellation notice of 15 (fifteen) days is required to cancel a private course without penalty. Cancellation of less than 15 (fifteen) days will result in a charge of 100% of the private training cost.

Substitutions of enrolled students in scheduled classes are permitted prior to the class start on the first day. ARP's choice of instructor for any course is subject to change.


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ARP Technologies
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