The Practical Trainer

Lean to recognize the importance of considering the participants and their training needs, including different learning styles and adult learning principles. Develop an effective training style using appropriate training aids and techniques.

Course Outline

Few children decide they want to grow up to be trainers. Even fewer know what a trainer is. And most people who call themselves trainers today probably didn't start out to be trainers. Trainers evolve. They are usually recruits from other professions or positions, like teaching, writing, researching, or managing. One thing is clear: more and more people are becoming trainers, either by choice or because their other job demands it. Often they are thrust into a difficult situation without much understanding of what training is or how to do it well. 

COURSE OUTLINE

Introduction and Course Overview:  You will spend the first part of the day getting to know other participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

Defining a Successful Training Program:  To start the day, participants will be asked to think about what successful training looks like. This will segue into a discussion of different audiences and their expectations. Participants will also look at some situations that could identify a need for training, and some of the benefits that training can bring. 

Defining a Successful Trainer:  Next, participants will discuss the characteristics of a successful trainer, including how to stimulate a readiness to learn. Participants will also look at common mistakes made by new trainers, and they will brainstorm some ways to avoid or resolve those issues. 

A Word about Adult Learning:  During this session, participants will explore the differences between adult and child learners in small groups. 

The Learning Process: The adult learning process has four distinct steps. Participants will look at each step and discuss how they can use this model to help our trainees learn. 

Principles of Adult Learning:  This session will explore the key principles of adult learning through an exercise and small group work. 

The Learning Cycle:  For every learning point we make, there should be a learning cycle to be certain all trainees have “got it.” This session will examine that cycle. Participants will also explore some ways to cover all points of the cycle in a training program. 

Types of Trainers:  During this session, we will look at four main types of trainers, and how these types can help participants become better trainers. 

The Training Process:  This session will introduce participants to the six-step training process. 

Performing a Needs Analysis:  Next, participants will learn about the first step: performing a needs analysis. During this session, participants will look at some sample situations and develop possible training ideas.

Planning Training:  The next two steps in the training process are to develop the training and prepare employees. We will examine these steps through a lecture and group work. 

Training Methods:  The fourth step of the training process is to conduct the training. During this session, we will begin looking at some key parts of this step, including training methods and environmental concerns. 

Designing a Learning Sequence:  This session will introduce participants to the four parts of an effective learning sequence. Then, participants will practice creating a few sequences of their own. 

Using Humor and Adding Games:  Continuing with the fourth step, participants will learn how to use humor appropriately and how to choose games to add to their training. 

Are You Ready For Anything?:  Participants will work in groups to discuss how preparation can affect the training session and what sort of things a trainer should prepare for. 

Setting the Climate:  This session will discuss some of the key factors that set the training climate. 

Presentation Skills:  During this session, participants will explore some different ways to communicate with the audience, including telling, showing, non-verbal communication, and using notes. Participants will also examine some different types of visual aids that they can use and how best to use them. 

Dealing with Difficult Trainees:  Participants will complete a brainstorming exercise to identify types of difficult trainees and ways to deal with them. 

On-the-Job Training:  Job instruction training (or on-the-job training) is becoming more and more prevalent. This session will discuss a four-step plan to make job training a success. 

Training Presentations:  We have set aside this time for participants to present their short training program. 

Evaluations:  It's now time to go back to the fifth step of the training process: evaluations. We will examine several methods that participants can use to evaluate the success of their program. (For information on the sixth step, see our Coaching course.) 

Workshop Wrap-Up:  At the end of the day, students will have an opportunity to ask questions and fill out an action plan. 

 

Additional Details

Pre-Requisites

Certificates offered

Cancellation Policy

A full 5 business days notice is required to change or cancel any course date.

Once payment has been received, a credit will be held in your account if we have received sufficient notice of your cancellation or date change (we do not provide refunds). If insufficient notice is received, the entire fee or Tickets for that course date will be charged.

There is no charge for substitutions. If you cannot attend your course and cannot provide the 3 business days notice, you can send someone else in your place with no penalty.

Course Retake

If you cannot provide 5 business days notice of cancellation, you may take the course at a later date at no further charge with the following conditions.

1. You must take the course within 6 months of the original course date (no exceptions). After that time, the full course fee will be charged again.

2. Registration is on a stand-by basis only. If the course date you select becomes fully booked you will be asked to choose another date, which must be within 6 months of the original course date.

3. If you need to change or cancel your free re-take course, we must receive a full 5 business days notice of the change. If insufficient notice is received, this offer no longer applies and the full course fee will be charged again, should you choose to book another date.

4. This course is not transferable to another person. It must be taken by the same person who was scheduled for the original course.

5. This offer applies to the same course only (same software program, same course level and the same software version as was originally booked).

Map & Reviews

Excel Training Toronto
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Here are some reviews of the training vendor.

   

Well run, good pace given that all three versions of Project had to be covered simultaneously.

Reviewed by Sandy B. 2012

   

Perhaps give option for 1/2 hour lunch as not familiar with area and just passing time during the break.

Reviewed by Robin M. 2012

   

I think the intermediate course could be taught in 1 day rather than 2

Reviewed by Denise S. 2012

   

The instructor, Katie Geoghan was phenomenal. Her energy and level of expertise were wonderful. This is the best class I have ever attended and I learned so much from it.

Reviewed by Karen C. 2011

   

Too much material to cover, did not really learn what I went for. One hour is way too long a break, especially since you can't work on your own, you need the instructor to be present. We went to learn, not eat.

Reviewed by Charles N. 2011

   

I was extremley impressed with the Instructor, Katie Geoghegan. Katie was very outgoing and easy to talk to. No questions was a "stupid" question. She went thru the course manual step by step. She made sure that everyone understood what they were doing before we moved on. She was very pleasant thru out the day. I walked out of that cours feeling very confident.

Reviewed by Hala M. 2011

   

The course was excellent and the instructor was very helpful and knowledgeable. I am recommending this course to my colleagues.

Reviewed by Gayle L. 2011

   

I had no previous exposure to Pivot Tables and was a bit apprehensive at the start of the course, however the presenter made it really easy to grasp the concepts and made sure I was learning at the same pace as the rest of the class, which I really appreciated!

Reviewed by Ferzin W. 2011

   

recommend you update the content to Exchange SP1

Reviewed by Patrick H. 2011

   

Really enjoyed the course and and Katie G the instructor was absolutely fantastic. I would definately take another course with her for excel in the near future.

Reviewed by Eliscia D. 2011

   

Material covered too quickly. No opportunity for exercises.

Reviewed by Harley S. 2011

   

I had already filled out an evaluation for this course at the end of the course so I am not sure why I have to do it again???

Reviewed by Cathy M. 2011

   

Instructor needs to use breath mints. As to the course, it's understood that there was a great deal to cover in two short days. However, I did feel we didn't have enough time to work with individual elements (through exercises) to get a solid personal grasp. It's one thing to listen to someone talk about a procedure. You do not learn until you have a chance to do it. Also, we weren't given a final exercise of designing a simple page to try to bring together all the material presented.

Reviewed by Terry G. 2011

   

A lot of information to cover in one day. Maybe 2 days would be better to adsorb info and have more for excerises. The handout was not easy to read as it was very small font and the print was too light/faded (almost like it needed a new toner).

Reviewed by Katherine S. 2011

   

Great instructor

Reviewed by Victoria S. 2011