Outlook 2007/2010 Introduction

This course is designed for people who are currently using Outlook at a basic level, or are new to Outlook. We start from the beginning and look at these topics: sending and receiving messages, message options, creating folders, screen customization etc

Course Outline

This course is designed for people who are currently using Outlook at a basic level, or are new to Outlook. We start from the beginning and look at these topics: sending and receiving messages, message options, creating folders, screen customization options, introduction to using the calendar, creating and working with contacts, creating and working with tasks, designing notes and setting note options.

Detailed List of Topics Overview             
Reading Pane, New Button, Title Bar
Outlook Today
Outlook Toolbars
Address Book
The Navigation Pane, Shortcuts
The Folder List
Personal, Public, Favorites Folders
Creating a New Folder
Moving/Rename/Delete a Folder

E-Mail
Inbox 
Sorting Mail
Groups 
New Mail              
Deleted Items, Drafts
Adding/Removing Columns
Out Of Office Assistant
E-mail - Sending
Selecting Attachments
E-Mail Options
E-mail – Receiving             
Receiving Attachments
Forwarding/Replying to Others
Archiving               
E-mail Formats   
Formatting Messages       
Signatures
 
Introduction to the Calendar
Overview
Entering an Appointment
Recurring Events
Rescheduling/Deleting an Entry
Printing Calendars
 
Introduction to Contacts
Entering and Editing Contacts         
Create a Contact from an E-mail Message
Create Another Contact for the Same Company
Viewing Contacts
Flagging for Follow Up
Choosing Contacts when Sending a Message
 
Tasks
Creating and Entering a New Task
Marking Tasks as Completed
Assign a Task     
Recurring Tasks

Notes
Creating New Notes
Note Options

Find
Locating items in Mail, Calendar, Contacts, etc

Additional Details

Pre-Requisites

Participants should already be familiar with basic Windows use.

Certificates offered

Certificate of completion

Cancellation Policy

A full 5 business days notice is required to change or cancel any course date.

Once payment has been received, a credit will be held in your account if we have received sufficient notice of your cancellation or date change (we do not provide refunds). If insufficient notice is received, the entire fee or Tickets for that course date will be charged.

There is no charge for substitutions. If you cannot attend your course and cannot provide the 3 business days notice, you can send someone else in your place with no penalty.

Course Retake

If you cannot provide 5 business days notice of cancellation, you may take the course at a later date at no further charge with the following conditions.

1. You must take the course within 6 months of the original course date (no exceptions). After that time, the full course fee will be charged again.

2. Registration is on a stand-by basis only. If the course date you select becomes fully booked you will be asked to choose another date, which must be within 6 months of the original course date.

3. If you need to change or cancel your free re-take course, we must receive a full 5 business days notice of the change. If insufficient notice is received, this offer no longer applies and the full course fee will be charged again, should you choose to book another date.

4. This course is not transferable to another person. It must be taken by the same person who was scheduled for the original course.

5. This offer applies to the same course only (same software program, same course level and the same software version as was originally booked).

Map & Reviews

Excel Training Toronto
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Toronto Training Centre
20 Queen Street West, Suite 3306
Toronto, Ontario
Canada   M5H 3R3

Reviews

 

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Here are some reviews of the training vendor.

   

Well run, good pace given that all three versions of Project had to be covered simultaneously.

Reviewed by Sandy B. 2012

   

Perhaps give option for 1/2 hour lunch as not familiar with area and just passing time during the break.

Reviewed by Robin M. 2012

   

I think the intermediate course could be taught in 1 day rather than 2

Reviewed by Denise S. 2012

   

The instructor, Katie Geoghan was phenomenal. Her energy and level of expertise were wonderful. This is the best class I have ever attended and I learned so much from it.

Reviewed by Karen C. 2011

   

Too much material to cover, did not really learn what I went for. One hour is way too long a break, especially since you can't work on your own, you need the instructor to be present. We went to learn, not eat.

Reviewed by Charles N. 2011

   

I was extremley impressed with the Instructor, Katie Geoghegan. Katie was very outgoing and easy to talk to. No questions was a "stupid" question. She went thru the course manual step by step. She made sure that everyone understood what they were doing before we moved on. She was very pleasant thru out the day. I walked out of that cours feeling very confident.

Reviewed by Hala M. 2011

   

The course was excellent and the instructor was very helpful and knowledgeable. I am recommending this course to my colleagues.

Reviewed by Gayle L. 2011

   

I had no previous exposure to Pivot Tables and was a bit apprehensive at the start of the course, however the presenter made it really easy to grasp the concepts and made sure I was learning at the same pace as the rest of the class, which I really appreciated!

Reviewed by Ferzin W. 2011

   

recommend you update the content to Exchange SP1

Reviewed by Patrick H. 2011

   

Really enjoyed the course and and Katie G the instructor was absolutely fantastic. I would definately take another course with her for excel in the near future.

Reviewed by Eliscia D. 2011

   

Material covered too quickly. No opportunity for exercises.

Reviewed by Harley S. 2011

   

I had already filled out an evaluation for this course at the end of the course so I am not sure why I have to do it again???

Reviewed by Cathy M. 2011

   

Instructor needs to use breath mints. As to the course, it's understood that there was a great deal to cover in two short days. However, I did feel we didn't have enough time to work with individual elements (through exercises) to get a solid personal grasp. It's one thing to listen to someone talk about a procedure. You do not learn until you have a chance to do it. Also, we weren't given a final exercise of designing a simple page to try to bring together all the material presented.

Reviewed by Terry G. 2011

   

A lot of information to cover in one day. Maybe 2 days would be better to adsorb info and have more for excerises. The handout was not easy to read as it was very small font and the print was too light/faded (almost like it needed a new toner).

Reviewed by Katherine S. 2011

   

Great instructor

Reviewed by Victoria S. 2011