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This course provides students with in-depth knowledge of IP QoS requirements, conceptual models using DiffServ, IntServ, and Best Effort (over provisioning), and the implementation of IP QoS on Cisco IOS switch and router platforms.

Course Outline
This course provides students with in-depth knowledge of IP QoS requirements, conceptual models using DiffServ, IntServ, and Best Effort (over provisioning), and the implementation of IP QoS on Cisco IOS switch and router platforms. The curriculum covers the theory of IP QoS, design issues, and configuration of various QoS mechanisms to facilitate the creation of effective administrative policies providing QoS. The course gives students design and usage rules for various advanced IP QoS features and the integration of IP QoS with underlying Layer 2 QoS mechanisms, allowing them to design and implement efficient, optimized, trouble-free multi-service networks. Mandatory prerequisite is CCNA. Understanding of BGP is also strongly suggested. This course is for network technicians responsible for VoIP networks.

This course is also offered as part of our LIVE and ONLINE program. Our LIVE and ONLINE learning modality delivers authorized Cisco training taught by a Cisco Certified instructor directly to customers.
Every student has access to the class through a standard conference bridge or VoIP with an optional USB Microphone-Headset.  Each student has access to their own unique pod of equipment throughout the week of study.  The online environment is created via WebEx, allowing a live instructor to deliver the training in real time.  By incorporating slides, notes, examples, and Q&A sessions, the instructor is able to recreate the classroom experience.  Our LIVE and ONLINE training is also completely interactive; students have the opportunity for discussion with the instructor as well as with their peers.


Network technicians responsible for VoIP networks.
Anyone seeking CCVP Certification.
CCIE candidates.

Skills taught

After completing this course, the student should be able to:

Given a converged network, explain the need to implement Quality of Service (QoS) and explain methods for implementing and managing QoS
Given a converged network, identify and describe different models used for ensuring QoS in a network and explain key IP QoS mechanisms used to implement the models
Given a converged network, explain the use of MQC and AutoQoS to implement QoS on the network
Given a converged network and a policy defining QoS requirements, successfully classify and mark network traffic to implement the policy
Given a congested network, use Cisco QoS queuing mechanisms to manage network congestion
Given a converged network, use Cisco QoS congestion avoidance mechanisms to reduce the effects of congestion on the network
Given a network, use Cisco QoS traffic policing and traffic shaping mechanisms to effectively limit the rate of network traffic

Course Outline

Module 1: Introduction to IP QoS

Lesson 1:  Understanding the Need for QoS
Lesson 2:  Understanding QoS
Lesson 3:  Implementing QoS

Module 2:  The Building Blocks of QoS

Lesson 1:  Identifying Models for Implementing QoS
Lesson 2:  Understanding the Integrated Services Model
Lesson 3:  Understanding the Differentiated Servies Model
Lesson 4:  Identifying QoS Mechanisms

Module 3:  Introduction to MQC and Cisco AutoQoS

Lesson 1:  Introducing Modular QoS CLI
Lesson 2:  Introducing Cisco AutoQos VoIP
Lesson 3:  Introducing Cisco AutoQoS for the Enterprise

Module 4:  Classification and Marking

Lesson 1:  Understanding Classification and Marking
Lesson 2:  Using MQC for Classification
Lesson 3:  Using MQC for Class-Based Marking
Lesson 4:  Using NBAR for Classification
Lesson 5:  Configuring QoS Preclassify
Lesson 6:  Configuring QoS Policy Propagation via BGP
Lesson 7:  Configuring LAN Classification and Marking
Lesson 8:  Understanding QoS in the Life of a Packet

Module 5:  Congestion Management

Lesson 1:  Introducing Queuing
Lesson 2:  Understanding Queuing Implementations
Lesson 3:  Configuring FIFO and WFQ
Lesson 4:  Configuring CBWFQ and LLQ
Lesson 5:  Configuring LAN Congestion Management

Module 6:  Congestion Avoidance

Lesson 1:  Introducing Congestion Avoidance
Lesson 2:  Introducing RED
Lesson 3:  Configuring Class-Based Weighted RED
Lesson 4:  Configuring Explicit Congestion Notification

Module 7:  Traffic Policing and Shaping

Lesson 1:  Understanding Traffic Policing and Shaping
Lesson 2:  Configuring Class-Based Policing
Lesson 3:  Configuring Class-Based Shaping
Lesson 4:  Configuring Class-Based Shaping on Frame relay Interfaces
Lesson 5:  Frame Relay Voice-Adaptive Shaping and Fragmentation

Module 8:  Link Efficiency Mechanisms

Lesson 1:  Understanding Link Efficiency Mechanisms
Lesson 2:  Configuring Class-Based Header Compression
Lesson 3:  Configuring Link Fragmentation and Interleaving

Module 9:  QoS Best Practices

Lesson 1:  Understanding Traffic Classifications Best Practices
Lesson 2:  Deploying End-to-End Qos
Lesson 3:  Providing QoS for Security


QoS Lab Setup & Initialization
Baseline QoS Measurement
Configuring QoS with Cisco AutoQoS
Classification and Marking Using MQC
Classification Using NBAR
Configuring QoS Preclassify
LAN-Based Packet Classification and Marking
Configuring Basic Queuing
Configuring LLQ
Configuring Queuing on a Catalyst Switch
Configuring DSCP-Based WRED
Configuring Class-Based Policing
Configuring Class-Based Shaping
Configuring Class-Based Header Compression
Configuring LFI

Prerequisites & Certificates

CCNA suggested.

Certificates offered

Certificate of Completion

Cancellation Policy
Public Schedule - Instructor Led Training:
Cancellation notice of 10 (ten) business days is required to cancel a course without penalty. Cancellation of less than 10 (ten) business days prior to the start of the course or non-attendance will result in a charge of 100% of the course cost.
Group (Dedicated) Training: Cancellation notice of 15 (fifteen) days is required to cancel a private course without penalty. Cancellation of less than 15 (fifteen) days will result in a charge of 100% of the private training cost.

Substitutions of enrolled students in scheduled classes are permitted prior to the class start on the first day. ARP's choice of instructor for any course is subject to change.

Map & Reviews
ARP Technologies
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