Blackberry End-User Training (1 Day)

Topics include: time-saving short-cuts for phone, email messages, and general tips, customizing settings, backing up data, synchronizing with Microsoft Outlook, saving keystrokes with AutoText, using BlackBerry Messenger to PIN other users, & much more.

Course Outline

Whether you are new to the BlackBerry solution or a veteran user you will benefit from this information packed class. During this course you will learn how to maximize your efficiency as a BlackBerry end-user. Topics include: time-saving short-cuts for phone, email messages, calendar, and general tips, customizing settings, backing up data, synchronizing with Microsoft Outlook, saving keystrokes with AutoText, using BlackBerry Messenger to chat with other users, using the MemoPad, customizing Profiles, and using the Search feature.

Detailed List of Topics  

Phone

Dialling alpha characters

Assigning speed dial numbers

Voice Dialling for hands-free usage

 

Email

Viewing only incoming, outgoing, or all messages

Tips to speed up typing

Accessing frequently used text

Creating more than one AutoSignature

Adding incoming email addresses to your contacts

 

Other Communication Methods

Sending SMS (text), MMS (multimedia), chatting with BlackBerry Messenger and BlackBerry PIN messages

 

Calendar Shortcuts

Seeing only your Agenda items

Quick appointment entry

Changing start and end of day, and default reminder

Keeping appointments beyond 60 days

 

Customizing Settings

Customizing Profiles

Modifying the display screen and contents

Customizing the display font and size

Setting ring tone exceptions to individuals or groups

Contacts

Creating and assigning categories

Filtering contacts

 

Other Topics

Overview of maps, Password Keeper, Memo Pad, and more

Additional Details

Pre-Requisites

None. Participants must bring their own BlackBerry, battery charger and cable to connect to USB port of computer.

Certificates offered

Participants receive with this course: * courseware (notes on all topics covered, along with exercises used during course). * a certificate of completion

Cancellation Policy

A full 5 business days notice is required to change or cancel any course date.

Once payment has been received, a credit will be held in your account if we have received sufficient notice of your cancellation or date change (we do not provide refunds). If insufficient notice is received, the entire fee or Tickets for that course date will be charged.

There is no charge for substitutions. If you cannot attend your course and cannot provide the 3 business days notice, you can send someone else in your place with no penalty.

Course Retake

If you cannot provide 5 business days notice of cancellation, you may take the course at a later date at no further charge with the following conditions.

1. You must take the course within 6 months of the original course date (no exceptions). After that time, the full course fee will be charged again.

2. Registration is on a stand-by basis only. If the course date you select becomes fully booked you will be asked to choose another date, which must be within 6 months of the original course date.

3. If you need to change or cancel your free re-take course, we must receive a full 5 business days notice of the change. If insufficient notice is received, this offer no longer applies and the full course fee will be charged again, should you choose to book another date.

4. This course is not transferable to another person. It must be taken by the same person who was scheduled for the original course.

5. This offer applies to the same course only (same software program, same course level and the same software version as was originally booked).

Map & Reviews

Excel Training Toronto
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Newmarket Training Centre
16635 Yonge St Unit 19
(Yonge St & Mulock Dr.)
Newmarket, Ontario
Canada   L3X 1V6

Reviews

 

   

The course was excellent and the instructor was very helpful and knowledgeable. I am recommending this course to my colleagues.

Reviewed by Gayle L. 2011