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This course is aimed at the front line managers and supervisors, whether they are new or have been in their positions for a longer time. The program will help them recognize the responsibilities they have to their team, the organization & themselves...


 
Course Outline
In today’s changing workplace, many new supervisors are unsure of their roles and responsibilities.  Many managers and supervisors who have been in their roles for years are unsure of their roles either.  They have little experience dealing with the challenges of managing work through others.  They haven’t had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues and their manager.  Learning these skills can have a tremendous impact on an organization’s productivity and the individual careers of the manager and supervisor.

“Everything was extremely well covered, instructor very knowledgeable. Good examples, engaging discussions.”
Marius Bordieanu – Suncor

Audience: This course is aimed at the front line managers and supervisors, whether they are new or have been in their positions for a longer time.  The program will help them recognize the responsibilities they have to their team, the organization and themselves.  Front-line managers and supervisors are on of the most important positions in your company, they have the most direct effect on employees and will be the ones who can make or break your success.

Topics Covered: ·         Your role as a supervisor
·         The challenges you face and how to deal with them
·         Finding time to plan
·         Organizing & prioritizing
·         What it means to be a leader
·         Working with your team
·         Communicating with your employees and your manager
·         Your role in employee orientation and training
·         Motivating your team
·         Providing and accepting feedback
·         Resolving conflict
·         Problem solving
 
Other Details: This workshop includes the use of a behavioral profile, this profile provides participants with guidance in creating greater self-awareness.  Self-awareness is viewed by many leadership experts as one of the keys to becoming a successful leader and highly productive team member.

Hosted By Jim Brown of Empower Performance is a certified Adult Education expert, with years of experience facilitating dynamic experiential learning programs.  You will gain new knowledge, skills, and ways of looking at problems as well as enjoy the day. 

As a St. Francis Xavier University certified training and development professional, you can be assured that Jim will provide a training experience that will add great value to your training investment.
Prerequisites & Certificates
Pre-Requisites

Certificates offered


Cancellation Policy
Cancellations within 5 business days are typically not refundable, however exceptions may be made on a case by case basis.
Map & Reviews
Empower Performance Group
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This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

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