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This workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager or a unit coordinator.


 
Course Outline
This workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager or a unit coordinator.  Dealing with the many problems a new manager encounters isn’t easy but it doesn’t have to lead to discouragement.  Develop your key communication skills that every great manager needs to succeed.  Develop techniques to give employees clear instructions that are understood the first time.  Learn skills to deal with employee challenges such as hostility, complaining, and laziness.  Understand the importance of developing great relationships, learn how to be open and approachable with your new employees.

Audience: This program is designed for new managers and will help them overcome the challenges and trials that can make the first year problematic for the manager and their direct reports.

Topics Covered: ·         Understanding your new responsibilities
·         Setting goals
·         Identifying priorities
·         Communication skills your need
·         Advanced communication skills
·         Giving feedback
·         Giving orders, requests, and suggestions
·         Mistakes to avoid
·         Dealing with difficult employees
·         Managing conflict

Other Details: This workshop includes the use of a behavioral profile, this profile provides participants with guidance in creating greater self-awareness.  Self-awareness is viewed by many leadership experts as one of the keys to becoming a successful leader and highly productive team member.
Prerequisites & Certificates
Pre-Requisites

Certificates offered

Certificate of completion


Cancellation Policy
Cancellations within 5 business days are typically not refundable, however exceptions may be made on a case by case basis.
Map & Reviews
Empower Performance Group
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This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

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