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Learn how you can create more positive first impressions when beginning a new business relationship. Gain insight into how top business professionals create rapport with ease to gain the confidence & trust of those that they meet.


 
Course Outline

Common Sales Challenges and Training Needs Addressed in this Workshop:
  • Here is a list that may apply to one individual, several staff or an entire sales team:
  • Creating a comfortable setting, easing tension and connecting with people in a variety of situations and circumstances.
  • Maintaining, building, furthering and growing relationships while remaining focused on advancing business opportunities, revenue growth and acceptable margins.
  • Challenges with basic people skills, those who struggle with human empathy, warmth, compassion and sentimentality.
  • Discomfort with personal or intimate conversational skills including how to initiate them, follow through with them and conclude or transition them to more business related matters.
Workshop Highlights: 
  • Learn how you can create more positive first impressions when beginning a new business relationship.
  • Gain insight into how top business professionals create rapport with ease to gain the confidence and trust of those that they meet.
  • Discover the “Compliance Principles” and the role that they play in decision making and professional selling.
  • Explore techniques for avoiding disappointment and letting customers down.
  • Participants will learn the importance of consistency in maintaining long term business relationships as they examine human nature and how clients constantly monitor our performance.
  • You will discover the dangers of assumption and the negative impact it can have on even solid business relationships.
  • Gain valuable strategies for improved client retention through your rapport and relationship building methods.
  • People are influenced by people they like, get the power of rapport working for you!
Who Should Attend:
  • Anyone who is new to professional selling and looking for the tools, techniques and advantages that will get them off to a faster start in their sales career.
  • Those who understand the need for stronger people skills and wish to improve their ability to relate to a broader audience of prospects and customers for increased selling opportunities.
  • People who have strong technical or product knowledge but lack the soft finesse skills that make it easier to connect with a client.
  • Participants who want to raise their consciousness and have a clearer understanding of how to "click" with a prospect.
  • Anyone who has difficulty getting a customer to open up and share their problems, challenges and concerns with their current situation.
  • Those who have a stiff or rigid personality and often feel awkward and uncomfortable when attempting to engage non-business related communications and conversations.
  • Sales people who constantly face pricing objections and want to increase their ability to influence and persuade a prospect or customer to buy.

Prerequisites & Certificates
Pre-Requisites

Certificates offered

Training Materials, and Refreshments Included. Participants will receive a Certificate of completion.


Cancellation Policy

Map & Reviews
Elite Training Systems
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This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

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