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A quick immersion course in all the key knowledge areas of Business Analysis.

Course Outline


An intensive course covering all aspects of the Business Analyst role – from

requirements gathering to testing. All major techniques – both Structured and

Object-Oriented (OO) – are addressed in this course. Each trainee receives a hard

copy of all course material as well as a Job Aids booklet, containing useful

templates, examples, guidelines and glossary for use back on the job.


Most large companies and organizations that rely heavily on software for business

operations, employ Business Analysts to communicate business needs to software

developers. When analysts do not their job effectively, the result is incomplete or

incorrect requirements - leading causes of

project delays

In the Crash Course, you’ll learn how to

communication between business stakeholders and developers through

comprehensive requirements analysis and documentation and by guaranteeing

results through structured testing and quality assurance.

spiraling development costs and.cut costs and delays by improving

What makes this course stand out from the competition?


in so little time. How can we do this? By removing all of the “fat”

traditionally found in BA courses.


the course to provide a consistent context for learning.


extensive practical experience in business analysis.


Analyst Book of Knowledge published by the IIBA: it has been

developed by BABOK reviewers and is explicitly aligned with the BABOK

knowledge areas.


by the IIBA and is eligible for credits towards CBAP (Certified BA

Professional) accreditation.

Value for money: No course on the market offers this amount of contentScenario-based training: One integrated case study is used throughoutExperience: Our course is written and delivered by professionals withBABOK alignment: Our course aligned with the BABOK – the BusinessCBAP accreditation: The Crash course has been reviewed and certified

Tel: 416-927-7170


• Entry-level IT Business Analysts and their managers

• Self-taught IT Business Analysts requiring a course that fills in the gaps

and puts all the pieces together

• Systems Analysts and programmers interested in expanding their role into

the business area.

Class Format:


The course content is presented through:

• an integrated case study based on a real-life system

• lectures

• one-on-one assistance during the workshop portion of the course




Upon completion of this course, you will be able to:

• Improve the quality of interviews with users using techniques that guide

you through the process, showing you what questions to ask and when.

• Conduct requirements-workshop sessions (group interviews) for capturing

and verifying requirements, using state-of-the-art interviewing techniques –

including use cases and Object Oriented Analysis.

• Write a comprehensive and unambiguous Business Requirements

Document, communicating the needs of the business to users and to the

technical team.

• Use UML 2 – the current industry OO standard - in preparing business

requirements and diagrams.

• Create requirements documentation that can be used as the basis for

customized development, maintenance of existing systems and/or as

selection criteria for off-the-shelf software.

• Gather business requirements using traditional Structured Analysis and

Object-Oriented Analysis (OOA).

• Describe complex business logic and ensure completeness of testing

using Decision Tables.

• Understand basic concepts of iterative development.

• Specify business processes with use cases.

• Assure quality through structured verification and validation techniques

and use-case scenario testing.



Tel: 416-927-7170


BABOK Alignment


This course addresses the following BABOK knowledge areas:


Knowledge Area Lesson



Planning &


1. The BA Role and Requirements Elicitation

8. Project Management for the BA



1. The BA Role and Requirements Elicitation


Analysis &


2. Gathering Requirements with Use Cases

3. Gathering Workflow and Complex Requirements

4. Documenting Requirements using Structured Analysis

5. Documenting Business Rules using Structured Analysis

6. Practical Guide to Object-Oriented Static Modeling and




7. The BA Role in Testing

Requirements Solution

Assessment &


7. The BA Role in Testing

Enterprise Analysis Excluded




• Brainstorming

• JAD (Joint Application Design)

• Business data modeling

• Entity Relationship Diagrams

• Use cases: textual documentation and diagrams

• Work Flow Analysis

• Activity Diagrams

• Data Flow Diagrams

• Decision Tables

• Structured Testing principles and methods

• Structured Walkthroughs

• Black Box requirements-based testing including boundary value analysis

• Systems testing (Regression, volume, stress, usability, performance tests)

• Mapping Business Analysis tools to project development phases for:

• Waterfall methodologies

• Iterative methodologies

• Managing Requirements

• Static Object-Oriented (OO) tools for the Business Analyst, using UML 2

• Class diagrams


Tel: 416-927-7170


Daily Schedule


Day 1:


• Lesson 1: The BA Role and Requirements Elicitation

• Lesson 2: Gathering Requirements with Use Cases


• Lesson 3: Gathering Workflow and Complex Requirements

• Lesson 4: Documenting Requirements using Structured Analysis


Day 2


• Lesson 5: Documenting Business Rules using Structured Analysis

• Lesson 6: Practical Guide to Object-Oriented Static Modeling and Analysis


• Lesson 7: The BA Role in Testing

• Lesson 8: Project Management for the BA


On-site requirements:


Room set-up:


Set up tables (e.g., round tables) so that trainees are sitting in groups of 3-5. Each

group should have 1 flipchart. Each trainee requires 1 pad or paper + pen + 1 copy

of the course material. The course material comes in one binder and contains:

• Detailed course notes (printed PowerPoint presentation)

• Workshop and Job Aids (Word document) with:

• Full workshop solutions

• Job Aids booklet containing:

• Templates

• Examples

Email: info@Acratraining.com



Prerequisites & Certificates

Certificates offered

Cancellation Policy
You may cancel, at no charge, a Class enrollment at least 15 days prior to the Class start date by giving us notice. If your plans change, please cancel your enrollment as soon as possible by calling 416-927-7170. A cancellation must be done on a business day at least 15 days prior to the course start date. If canceled less than 15 days before the course, it is subject to a cancellation charge equal to the list tuition fee. If a student does not attend a Class without having canceled in accordance with these Terms, you must pay the full price for the Class.

Substitutions of enrolled students in the scheduled Classes are permitted at no charge prior to the Class start on the first day. If you are sending a substitute, please let us know to avoid no show charges.

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