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This course will provide you with the knowledge & skills to configure & manage a Microsoft Exchange Server 2010 messaging environment. This course will teach you how to configure Exchange Server 2010, as well as provide guidelines, best practices & consi


 
Course Outline
This course will provide you with the knowledge and skills to configure and manage a Microsoft Exchange Server 2010 messaging environment. This course will teach you how to configure Exchange Server 2010, as well as provide guidelines, best practices, and considerations that will help you optimize your Exchange server deployment.

Audience Profile

This course is intended for people aspiring to be enterprise-level messaging administrators. Others who may take this course include IT generalists and help desk professionals who want to learn about Exchange Server 2010. People coming into the course are expected to have at least 3 years experience working in the IT field€"typically in the areas of network administration, help desk, or system administration. They are not expected to have experience with previous Exchange Server versions.

At Course Completion

After completing this course, students will be able to:


  • Install and deploy Exchange Server 2010.
  • Configure Mailbox servers and mailbox server components.
  • Manage recipient objects.
  • Configure the Client Access server role.
  • Manage message transport.
  • Configure the secure flow of messages between the Exchange Server organization and the Internet.
  • Implement a high availability solution for Mailbox servers and other server roles.
  • Plan and implement backup and restore for the server roles.
  • Plan and configure messaging policy and compliance.
  • Configure Exchange Server permissions and security for internal and external access.
  • Monitor and maintain the messaging system.
  • Transition an Exchange Server 2003 or Exchange Server 2007 organization to Exchange Server 2010.
  • Configure Exchange Server 2010 integration with Exchange Online.
  • Configure the Unified Messaging Server role and Unified Messaging components.

Course Outline

Module 1: Deploying Microsoft Exchange Server 2010

This module describes how to prepare for, and perform, an installation of Exchange Server 2010. This module also provides details on the Exchange Server 2010 deployment.

Lessons

  • Overview of Exchange Server 2010 Requirements
  • Installing Exchange Server 2010 Server Roles
  • Completing an Exchange Server 2010 Installation

Lab : Installing Exchange Server 2010

  • Evaluating Requirements for an Exchange Server Installation
  • Preparing for an Exchange Server 2010 Installation
  • Installing Exchange Server 2010

Lab : Verifying an Exchange Server 2010 Installation

  • Verifying an Exchange Server 2010 Installation

After completing this module, students will be able to:

  • Describe Exchange Server 2010 requirements.
  • Install the Exchange Server 2010 server roles.
  • Complete an Exchange Server 2010 installation.

Module 2: Configuring Mailbox Servers
This module describes the Exchange Management Console and Exchange Management Shell management tools. This module also describes the Mailbox server role, some of the new Exchange Server 2010 features, and the most common Mailbox server role post-installation tasks. The module concludes with a discussion about public-folder configuration and usage.

Lessons

  • Overview of Exchange Server 2010 Administrative Tools
  • Configuring Mailbox Server Roles
  • Configuring Public Folders

Lab : Configuring Mailbox Servers

  • Configuring Mailbox Databases
  • Configuring Public Folders

After completing this module, students will be able to:

  • Describe the Exchange Server 2010 administrative tools.
  • Configure mailbox server roles.
  • Configure public folders.

Module 3: Managing Recipient Objects
This module describes how you can manage recipient objects, address policies, and address lists in Exchange Server 2010, and the procedures for performing bulk management tasks in Exchange Management Shell.

Lessons


  • Managing Mailboxes
  • Managing Other Recipients
  • Configuring Email Address Policies
  • Configuring Address Lists and Address Book Policies
  • Performing Bulk Recipient Management Tasks

Lab : Managing Exchange Recipients

  • Managing Recipients
  • Configuring Email Address Policies
  • Configuring Address Lists and Address Book Policies
  • Performing Bulk Recipient Management Tasks

After completing this module, students will be able to:

  • Manage mailboxes in Exchange Server 2010.
  • Manage other recipients in Exchange Server 2010.
  • Configure email address policies.
  • Configure address lists and address book policies.
  • Perform bulk recipient management tasks.

Module 4: Managing Client Access
This module describes how to implement the Client Access server role in Exchange Server 2010.

Lessons

  • Configuring the Client Access Server Role
  • Configuring Client Access Services for Outlook Clients
  • Configuring Outlook Web App
  • Configuring Mobile Messaging

Lab : Configuring Client Access Servers for Outlook Anywhere Access

  • Configuring Client Access Servers
  • Configuring Outlook Anywhere

Lab : Configuring Client Access Servers for Outlook Web App and Exchange ActiveSync

  • Configuring Outlook Web App
  • Configuring Exchange ActiveSync

After completing this module, students will be able to:

  • Configure the Client Access server role.
  • Configure Client Access services for Outlook Clients.
  • Configure Outlook Web App.
  • Configure mobile messaging.

Module 5: Managing Message Transport
This module describes how to manage message transport in Exchange Server 2010, which includes topics such as components of message transport, how Exchange Server 2010 routes messages, and how you can troubleshoot message-transport issues. Additionally, this module provides details on deploying the Exchange Server 2010 Hub Transport server.

Lessons

  • Overview of Message Transport
  • Configuring Message Transport

Lab : Managing Message Transport

  • Configuring Internet Message Transport
  • Troubleshooting Message Transport
  • Troubleshooting Internet Message Delivery

After completing this module, students will be able to:

  • Describe message transport in Exchange Server 2010.
  • Configure message transport.

Module 6: Implementing Messaging Security
This module describes how to plan for and deploy an Exchange Server 2010 Edge Transport server role, and the security issues related to the deployment. Additionally, it describes how to configure secure Simple Mail Transfer Protocol (SMTP) messaging as well as Domain Security.

Lessons


  • Deploying Edge Transport Servers
  • Deploying an Antivirus Solution
  • Configuring an Anti-Spam Solution
  • Configuring Secure SMTP Messaging

Lab : Configuring Edge Transport Servers and Forefront Protection 2010 for Exchange Server

  • Configuring Edge Transport Servers
  • Configuring Forefront Protection 2010 for Exchange Server

Lab : Implementing Anti-Spam Solutions

  • Configuring an Anti-Spam Solution on Edge Transport Servers

After completing this module, students will be able to:

  • Deploy Edge Transport servers.
  • Deploy an antivirus solution.
  • Configure an anti-spam solution.
  • Configure secure SMTP messaging.

Module 7: Implementing High Availability
This module describes the high-availability technology built into Exchange Server 2010 and some of the outside factors that affect highly available solutions. This module provides details about how to deploy highly available mailbox databases as well as other Exchange Server 2010 server roles.

Lessons


  • Overview of High Availability Options
  • Configuring Highly Available Mailbox Databases
  • Deploying Highly Available Non-Mailbox Servers
  • Deploying High Availability with Site Resilience

Lab : Implementing High Availability

  • Deploying a DAG
  • Deploying Highly Available Hub Transport and Client Access Servers
  • Testing the High Availability Configuration

After completing this module, students will be able to:

  • Describe high availability options.
  • Configure highly available mailbox databases.
  • Deploy highly available non-Mailbox servers.

Module 8: Implementing Backup and Recovery
This module describes the Exchange Server 2010 backup and restore features, and what you should consider when creating a backup plan.

Lessons

  • Planning Backup and Recovery
  • Backing Up Exchange Server 2010
  • Restoring Exchange Server 2010

Lab : Implementing Backup and Recovery

  • Backing Up Exchange Server 2010
  • Restoring Exchange Server Data
  • Restoring Exchange Servers (optional)

After completing this module, students will be able to:

  • Plan backup and recovery.
  • Backup Exchange Server 2010.
  • Restore Exchange Server 2010.

Module 9: Configuring Messaging Policy and Compliance
This module describes how to configure the Exchange Server 2010 messaging policy and compliance features.

Lessons


  • Introducing Messaging Policy and Compliance
  • Configuring Transport Rules
  • Configuring Journaling and Multi-Mailbox Search
  • Configuring Personal Archives
  • Configuring Messaging Records Management

Lab : Configuring Transport Rules, Journal Rules, and Multi-Mailbox Search

  • Configuring Transport Rules
  • Configuring Journal Rules and Multi-Mailbox Search

Lab : Configuring Personal Archives and Retention Policies

  • Configuring Personal Archives
  • Configuring Retention Policies

After completing this module, students will be able to:

  • Describe messaging policy and compliance.
  • Configure transport rules.
  • Configure journaling and Multi-Mailbox Search.
  • Configure messaging records management.
  • Configure Personal Archives.

Module 10: Securing Microsoft Exchange Server 2010
This module describes how to secure your Exchange Server deployment by configuring administrative permissions and auditing and configuring secure access to the Exchange Server environment from the Internet.

Lessons

  • Configuring Role Based Access Control
  • Configuring Audit Logging
  • Configuring Secure Internet Access

Lab : Securing Exchange Server 2010

  • Configuring Exchange Server Permissions
  • Configure Audit Logging
  • Configuring a Reverse Proxy for Exchange Server Access

After completing this module, students will be able to:

  • Configure role based access control permissions.
  • Configure security for Exchange Server 2010 server roles.
  • Configure secure Internet access.

Module 11: Maintaining Microsoft Exchange Server 2010
This module describes how to monitor and maintain your Exchange Server environment. Additionally, it describes troubleshooting techniques for fixing problems that may arise.

Lessons


  • Monitoring Exchange Server 2010
  • Maintaining Exchange Server 2010
  • Troubleshooting Exchange Server 2010

Lab : Maintaining Exchange Server 2010

  • Monitoring Exchange Server 2010
  • Troubleshooting Database Availability
  • Troubleshooting Client Access Servers

After completing this module, students will be able to:

  • Monitor Exchange Server 2010.
  • Maintain Exchange Server 2010.
  • Troubleshoot Exchange Server 2010.

Module 12: Upgrading from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010
This module describes the options that organizations have when they choose to implement Exchange Server 2010. Additionally, it describes how to transition an existing Exchange Server 2003 or Exchange Server 2007 organization to Exchange Server 2010.

Lessons

  • Overview of Upgrading to Exchange Server 2010
  • Upgrading from Exchange Server 2003 to Exchange Server 2010
  • Upgrading from Exchange Server 2007 to Exchange Server 2010

Lab : (no lab)

After completing this module, students will be able to:


  • Describe the general Exchange Server 2010 upgrade scenarios and strategies.
  • Upgrade from Exchange Server 2003 to Exchange Server 2010.
  • Upgrade from Exchange Server 2007 to Exchange Server 2010.

Module 13: Implementing Exchange Online with Office 365
This module describes the Exchange Online features and how to integrate an on-premises Exchange Server 2010 deployment with Exchange Online.

Lessons

  • Introduction to Exchange Online
  • Deploying Exchange Online
  • Implementing Federated Delegation

Lab : (no lab)

After completing this module, students will be able to:

  • Describe the features of Exchange Online.
  • Explain how to deploy Exchange Online.
  • Explain how to implement federated delegation.

Additional Reading

To help you prepare for this class, review the following resources:


  • Microsoft Exchange Server 2010 Online Help documentation
  • Microsoft Exchange Server 2010 Administrator's Pocket Consultant by William R. Stanek.

Prerequisites & Certificates
Pre-Requisites

Before attending this course, students must have: Experience managing Windows Server 2003 or Window Server 2008 operating systems. Experience with Active Directory Domain Services (AD DS). Fundamental knowledge of network technologies including Domain Name System (DNS) and firewall technologies. Experience managing backup and restore on Windows Servers. Experience using Windows management and monitoring tools such as Microsoft Management Console, Active Directory Users and Computers, Performance Monitor, Event Viewer, and Internet Information Services (IIS) Administrator. Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet, and NSLookup. Fundamental knowledge of certificates and Public Key Infrastructure (PKI).

Certificates offered

Certificate of Completion


Cancellation Policy
10 business day cancellation policy. if the course is confirmed and the student cancels within 10 days of the course, then they get charged and apply a credit for future courses. If they cancel outside of 10 business days, then there are no charges at all.
Map & Reviews
CTE Solutions
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Here are some reviews of the training vendor.
I realize that we are constantly dealing with technology, but I still think for a registration fee of almost $3,000, that a hardcover book should be included. I know that the option to print the book on a one-time basis exists.
Reviewed by 2016
no
Reviewed by 2016
The instructor was very knowledgeable and answered all questions. Jarod did an excellent job presenting.
Reviewed by 2015
The room was cold. I had to sit next to the space heater. It would be good to tell future patrons to dress warmly AHEAD of time. No suprises.
Reviewed by 2015
He was great and offered his contact info for further questions.
Reviewed by 2015
Howard was a fantastic instructor and the course was exactly what I required.
Reviewed by 2014
The trainer was excellent - the course exceeded my expectations.
Reviewed by 2014
This course provides an excellent overview and a bit of practice on the various functions of SharePoint 2013. I was disappointed at the number of exceedingly long breaks given after each module. I would have preferred less break time and more content to the course. Having never taken a SharePoint course with another provider, I don't know if this is the norm with all providers of just this one in particular.
Reviewed by 2014
I ranked the "Use of Technology" low because for Users who were remote the VM's that were setup were a little wonky. Could be very slow at times and then sometimes they needed to be refreshed to work properly with the lab. In some instances we couldn't follow along as replication would not occur fast enough and we would have our lab cut short (for us remote Users).
Reviewed by 2014
The instructor was good at remembering to acknowledge the online students even though he was facing a classroom of students also.
Reviewed by 2014
Insructor was not so good with the live examples. Also the handouts was not so useful
Reviewed by 2013
The trainer was excellent, very knowledgeable and had a lot of valuable experience to share. The problem was that there were way too many workshops that took too long and interfered with getting the maximum benefit from the instructor and the course.
Reviewed by 2013
This was quite informative. It was a great opportunity to have ‘real life’ discussions with certified PMs. The instructor had excellent examples and was able to share his PM experiences with us with concrete examples. In addition, this was a great opportunity to network with private sector/public sector PMs and develop a better appreciation of PM on both sides of the fence. Cheers, CL
Reviewed by 2013
no
Reviewed by 2013
I did not like the video format
Reviewed by 2013
As a remote attendee, it appeared the instructor paid attention to the "Attendee" and "Chat" windows only a few times throughout the day, so I was not confident that he would see if I sent a message or raised my hand during the course.
Reviewed by 2013
The chairs were not very comfortable and the material contained spelling and grammatical error (a few but still)as well as repetition of words.
Reviewed by 2013
Was a bit slow the last 1/2 day. Of course, for some, this was the last of a 4 day course (not just 2 days).
Reviewed by 2013
I really enjoyed the course and I learned a lot. The pace was excellent.
Reviewed by 2013
good!
Reviewed by 2013
The room was excellent on its own - less distraction and no noise around you. There was no direction to the room when I walked in and therefore was not sure if I was heading in the right direction. We were not provided with the direction that there was coffee and fridge on the 3rd floor, and the bathroom floor was dirty.
Reviewed by 2012
This course was great, very informative, had Lionel as instructor and he was also very good.
Reviewed by 2012
Instructor was eager to assist but lacked subject matter expertise. Course time management was very poor. Content provided could have been delivered effectively in a one day course.
Reviewed by 2012
Good Course, good trainer. All questions addressed equally and in a timely professional manner.
Reviewed by 2011
The course content was interesting; however, the instructor didn't have enough knowledge about Microsoft Sharepoint 2010 Development and wasn't able to answer questions without google search. In the future CTE needs to make sure the instructors have real on-hands experience and are highly trained in the technologies they are supposed be teaching.
Reviewed by 2011
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