Microsoft Outlook 2010 (Level 3 / Advanced)

Students will learn to, create and manage folders, use rules and alerts, customize and set advanced Outlook options and work with Outlook Forms

Course Outline

Students will learn to, create and manage folders, use rules and alerts, customize and set advanced Outlook options and work with Outlook Forms

COURSE OUTLINE EXPLORE THE USER INTERFACE (IF REQUIRED FOR UPGRADE STUDENTS)

• Backstage View
• Ribbon Overview
• Mini Toolbar
• Status Bar
• Shortcut Key Tips
• Contextual Tabs

ADVANCED ORGANIZATIONAL TOOLS

• Create, Delete, Rename and Manage Outlook Folders
• Move Messages to Folders
• Use and Create Quick Steps
• Use the Rules and Alerts Wizard
• Create an Out of Office Message
• Configure Junk Email Options
• Create, Customize and Use Search Folders
• Use Instant Search

ADVANCED EMAIL FEATURES

• Use the Format Text Ribbon
• Use the Insert Ribbon
• Set Mail Advanced Mail Options
• Create and Use a Signature and Themes
• Recall and Delay Messages
• Use Voting Buttons
• Conversation View
• Clean Up Conversations

ADVANCED CONTACT FEATURES

• Use People Pane
• Set-up and Use the Social Connector
• Customize Contact Business Cards
• Assign a Task to a Contact
• Map the Geographical Location of a Contact
• Forward a Contact
• Sort and Filter Contacts
• Set Contact Options
• Use Contacts for a Mail Merge
• Link Items to a Contact
• Track Journal Entries and Contact Activities

ADVANCED CALENDAR OPTIONS

• Customize the Calendar Screen
• Add Holidays and Time Zones
• Use and Customize Categories
• Create a Recurring Appointment
• Use the Schedule View
• Schedule and Request Meetings
• Share a Calendar
• Use Calendar Overlay
• Create Calendar Groups
• Publish Calendar Online

ADVANCED TASK OPTIONS

• Assign Tasks
• Track Assigned Tasks
• Request a Status Report for Tasks

DATA MANAGEMENT

• Use Archive Folders
• Manual and AutoArchive
• Import and Export Information
• Set Outlook Options
• Use RSS Feeds

USE OUTLOOK FORMS

• Create and Publish Custom Forms
• Apply Custom Forms to Existing Items

Additional Details

Pre-Requisites

An introductory course in Outlook, or equivalent working knowledge of the software.

Certificates offered

Certificate of Completion

Cancellation Policy

There is no consequence if you cancel/reschedule this registration with a minimum of 10 business days notice prior to the first day of this course. Full payment is required if you cancel/reschedule this registration within the non-cancellation period of 10 business days prior to the first day of the course. Substitutions are welcome.

Map & Reviews

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Reviews

 

   

The course was 3 hours long becasue there was only the 2 of us in the office completing this course. 3 hours is very short to learn Outlook. More time is required.

Reviewed by Hala M. 2011