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Course rating of 5 Vendor rating of 4

Students will learn to, create and manage folders, use rules and alerts, customize and set advanced Outlook options and work with Outlook Forms

  • Course Start Date: Oct. 26
  • Location: Toronto (Map)
  • Time: 9:00 am - 4:00 pm (Note on end times)
  • Please Note: End Times are approximate and depend
    on the number or students and pace of the class.
    It is important to allow for the class to run a little bit longer,
    or finish a little sooner, than expected.
  • Duration: 1 day 9:00 AM - 4:00 PM
  • Delivery Method(s):Instructor Led
  • Mentored training is a revolutionary training method
    that provides you with the quality training that
    you have come to expect, and combines it with
    flexible learning and a self paced environment.
    For more information click here.
  • Discount Seats Available:2
  • Category:Microsoft Outlook training seminars

Course Outline

Students will learn to, create and manage folders, use rules and alerts, customize and set advanced Outlook options and work with Outlook Forms



  • Backstage View
  • Ribbon Overview
  • Mini Toolbar
  • Status Bar
  • Shortcut Key Tips
  • Contextual Tabs

  • Create, Delete, Rename and Manage Outlook Folders
  • Move Messages to Folders
  • Use and Create Quick Steps
  • Use the Rules and Alerts Wizard
  • Create an Out of Office Message
  • Configure Junk Email Options
  • Create, Customize and Use Search Folders
  • Use Instant Search


  • Use the Format Text Ribbon
  • Use the Insert Ribbon
  • Set Mail Advanced Mail Options
  • Create and Use a Signature and Themes
  • Recall and Delay Messages
  • Use Voting Buttons
  • Conversation View
  • Clean Up Conversations


  • Use People Pane
  • Set-up and Use the Social Connector
  • Customize Contact Business Cards
  • Assign a Task to a Contact
  • Map the Geographical Location of a Contact
  • Forward a Contact
  • Sort and Filter Contacts
  • Set Contact Options
  • Use Contacts for a Mail Merge
  • Link Items to a Contact
  • Track Journal Entries and Contact Activities


  • Customize the Calendar Screen
  • Add Holidays and Time Zones
  • Use and Customize Categories
  • Create a Recurring Appointment
  • Use the Schedule View
  • Schedule and Request Meetings
  • Share a Calendar
  • Use Calendar Overlay
  • Create Calendar Groups
  • Publish Calendar Online


  • Assign Tasks
  • Track Assigned Tasks
  • Request a Status Report for Tasks


  • Use Archive Folders
  • Manual and AutoArchive
  • Import and Export Information
  • Set Outlook Options
  • Use RSS Feeds


  • Create and Publish Custom Forms
  • Apply Custom Forms to Existing Items

Prerequisites & Certificates

An introductory course in Outlook, or equivalent working knowledge of the software.

Certificates offered

Certificate of Completion

Cancellation Policy
ctc TrainCanada - We Never Cancel*:
We are unique in the corporate training field in that we do not cancel desktop applications courses due to low enrollment. When there are less than 3 students, ctc TrainCanada will personalize the class (students then receive more time with the instructor to address their individual needs allowing the student to complete the full course in less time) or connect the student remotely to a class at one of our other branches via TrainLive remote classroom instruction. *Microsoft Certified Courses and other technical courses require a minimum enrollment of three students. Business Skills courses require multiple students in order to run due to the interactive nature of the training. Selected Desktop Applications courses may require a minimum enrollment of two students to run. ctc TrainCanada® reserves the right to deliver Microsoft Certified and other technical courses via TrainLive remote classroom instruction in order to guarantee the course to run.

ctc TrainCanada Cancellation policy:
You may cancel or reschedule this registration in writing with no penalty with a minimum of 10 business days' notice prior to the first day of the course. Full payment is required if you cancel or reschedule this registration within 10 business days prior to the first day of the course. However, substitutions are welcome. If you do need to cancel or reschedule a publicly scheduled course within the 10 day non-cancellation period (not a client dedicated course), payment is to be made and a training voucher for a public course will be issued to you. This allows you to attend a future date for the same course at no charge (subject to availability).
No-shows will not be issued a training voucher.

Complimentary Service: We offer all our students coffee, tea, juice or pop, muffins or pastries in the morning and cookies baked in our own oven each afternoon.
Map & Reviews
ctc TrainCanada
[ View Provider's Profile ]

Toronto Office
595 Bay Street, Suite 302
Toronto, Ontario
Canada   M5G 2C2

The course was 3 hours long becasue there was only the 2 of us in the office completing this course. 3 hours is very short to learn Outlook. More time is required.
Reviewed by 2011
26-October-2016 $284 Regular Price $355 Register for this course

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