Outlook 2003 Level 2

This course provides you with the necessary skills to customize your Outlook environment, your calendar, & your mail messages so that they meet your specific needs. You'll also learn how to track, share, assign, & quickly locate various Outlook items.

Course Outline

If you have been using Microsoft® Office Outlook® 2003 as a communications tool, then you know how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. This course is the second in a series of three Microsoft Outlook courses. It provides you with the necessary skills to customize your Outlook environment, your calendar, and your mail messages so that they meet your specific needs. You will also learn how to track, share, assign, and quickly locate various Outlook items.

Introducing the Acend Modern Classroom

Classes Guaranteed to Run

An assessment process takes place at the start of class that results in the creation of a personalized learning plan for each participant . We integrate each individual's specific project objectives with their skill gaps to create the learning prescription. The instructor assumes the role of consultant and guides each participant through the process of filling the critical gaps identified in the learning plan.

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

� track work activities using the Outlook Journal.
� customize the calendar by setting various calendar options.
� modify message options.
� make folder information available to other Outlook users.
� assign and track tasks.
� customize the Outlook environment.
� sort, find and color-code items in your mailbox and calendar.

Course Content

Lesson 1: Tracking Work Activities Using the Journal

* Topic 1A: Record a Journal Entry Automatically
* Topic 1B: Manually Record a Journal Entry
* Topic 1C: Modify a Journal Entry

Lesson 2: Setting Calendar Options

* Topic 2A: Set Work Days and Times
* Topic 2B: Display Other Time Zones
* Topic 2C: Set Free/Busy Options

Lesson 3: Setting Message Options

* Topic 3A: Modify Message Settings
* Topic 3B: Modify Delivery Options
* Topic 3C: Modify Message Formats
* Topic 3D: Notify Others that You will be Out of the Office
* Topic 3E: Create and Modify a Distribution List
* Topic 3F: Insert a Hyperlink

Lesson 4: Sharing Folder Information

* Topic 4A: Specify Folder Permissions
* Topic 4B: Access Another User's Folder
* Topic 4C: Delegate Access To Folders

Lesson 5: Managing Tasks

* Topic 5A: Assign a Task
* Topic 5B: Reply to a Task Request
* Topic 5C: Send a Task Update
* Topic 5D: Track Assigned Tasks

Lesson 6: Customizing Outlook

* Topic 6A: Customize the Toolbar
* Topic 6B: Create a New Toolbar
* Topic 6C: Customize the Menu
* Topic 6D: Create a Folder Home Page

Lesson 7: Locating Outlook Items

* Topic 7A: Sort Messages Using Multiple Criteria
* Topic 7B: Find Messages
* Topic 7C: Find Messages Using Multiple Criteria
* Topic 7D: Filter Messages
* Topic 7E: Organize Messages
* Topic 7F: Manage Junk Email

Appendix A: Using Public Folders
Appendix B: Microsoft Office Specialist Program

Additional Details

Pre-Requisites

Outlook 2003 Level 1 or equivalent experience

Certificates offered

Certificate of Completion

Cancellation Policy

Cancellations or postponements received more than ten business days prior to the first day of the course will be subject to a 15% administration fee. The cost of the course is payable, in full, for any cancellations or postponements received within ten business days, or less, prior to the first day of the course.

Map & Reviews

Acend Corporate Learning
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I loved the Adobe InDesign course but as a new user I felt there was so much material to cover and I wanted to take my time getting familiar with the program and learning about everything. I think if the class had been 2 days instead of 1 it would have been perfect!

Reviewed by Laurel A. 2012

   

Manual provided was totally different then computer training. Expected more hands on training instead of just watching an instruction video.

Reviewed by Kellie D. 2012

   

Great

Reviewed by larissa h. 2012

   

The video - was not at all interactive - only concepts were presented. The manual completedly different from the video material. I have no objections to using different approaches but a course on any software must include interactive materials.

Reviewed by Katarina F. 2012

   

The course was set up in a way which was easy to follow. However, I thought there was a lot of information to take in the day. The instructor was very helpful and very knowledgeable.

Reviewed by Bonnie . 2012

   

The training provider, Melanie, was exceptional. She was very knowledgeable and sat with me personally for hands on training. I found the course to be long and difficult to complete in one day.

Reviewed by Bonnie . 2012

   

The amount of material was a little much (maybe an hour) to cover in the allotted time - but otherwise good.

Reviewed by Lisa K. 2011

   

The room was too cold for me. The Instructor was very helpful.

Reviewed by Agnes S. 2011

   

A co worker of mine, did not receive the certificate of completing the course. As well, I received a website to log to after the course for 30 days (The Online Support). Although the vendor ID number does not exisit. I have gone back to my contact at Last Minute Training, and haven't received any feedback from her. The course was good, the follow up, was the greatest service.

Reviewed by Jennifer S. 2011

   

Would like to have access to the on-line training materials for this course for a period of time after course completion

Reviewed by Sandra B. 2011

   

Hi - the server crashed during my session and I would like to reschedule. Can someone contact me to do this?

Reviewed by Maura A. 2011