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This course provides you with the necessary skills to customize your Outlook environment, your calendar, & your mail messages so that they meet your specific needs. You'll also learn how to track, share, assign, & quickly locate various Outlook items.

  • Course Start Date: Dec. 20
  • Location: Toronto (Map)
  • Time: 9:00 am - 4:30 pm (Note on end times)
  • Please Note: End Times are approximate and depend
    on the number or students and pace of the class.
    It is important to allow for the class to run a little bit longer,
    or finish a little sooner, than expected.
  • Duration: 1 day
  • Delivery Method(s):Instructor Assisted (Mentored)
  • Mentored training is a revolutionary training method
    that provides you with the quality training that
    you have come to expect, and combines it with
    flexible learning and a self paced environment.
    For more information click here.
  • Discount Seats Available:2
  • Category:Microsoft Outlook training seminars

 
Course Outline
If you have been using Microsoft® Office Outlook® 2003 as a communications tool, then you know how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. This course is the second in a series of three Microsoft Outlook courses. It provides you with the necessary skills to customize your Outlook environment, your calendar, and your mail messages so that they meet your specific needs. You will also learn how to track, share, assign, and quickly locate various Outlook items.

Introducing the Acend Modern Classroom

Classes Guaranteed to Run

An assessment process takes place at the start of class that results in the creation of a personalized learning plan for each participant . We integrate each individual's specific project objectives with their skill gaps to create the learning prescription. The instructor assumes the role of consultant and guides each participant through the process of filling the critical gaps identified in the learning plan.

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

� track work activities using the Outlook Journal.
� customize the calendar by setting various calendar options.
� modify message options.
� make folder information available to other Outlook users.
� assign and track tasks.
� customize the Outlook environment.
� sort, find and color-code items in your mailbox and calendar.

Course Content

Lesson 1: Tracking Work Activities Using the Journal


* Topic 1A: Record a Journal Entry Automatically
* Topic 1B: Manually Record a Journal Entry
* Topic 1C: Modify a Journal Entry

Lesson 2: Setting Calendar Options

* Topic 2A: Set Work Days and Times
* Topic 2B: Display Other Time Zones
* Topic 2C: Set Free/Busy Options

Lesson 3: Setting Message Options


* Topic 3A: Modify Message Settings
* Topic 3B: Modify Delivery Options
* Topic 3C: Modify Message Formats
* Topic 3D: Notify Others that You will be Out of the Office
* Topic 3E: Create and Modify a Distribution List
* Topic 3F: Insert a Hyperlink

Lesson 4: Sharing Folder Information

* Topic 4A: Specify Folder Permissions
* Topic 4B: Access Another User's Folder
* Topic 4C: Delegate Access To Folders

Lesson 5: Managing Tasks

* Topic 5A: Assign a Task
* Topic 5B: Reply to a Task Request
* Topic 5C: Send a Task Update
* Topic 5D: Track Assigned Tasks

Lesson 6: Customizing Outlook

* Topic 6A: Customize the Toolbar
* Topic 6B: Create a New Toolbar
* Topic 6C: Customize the Menu
* Topic 6D: Create a Folder Home Page

Lesson 7: Locating Outlook Items

* Topic 7A: Sort Messages Using Multiple Criteria
* Topic 7B: Find Messages
* Topic 7C: Find Messages Using Multiple Criteria
* Topic 7D: Filter Messages
* Topic 7E: Organize Messages
* Topic 7F: Manage Junk Email

Appendix A: Using Public Folders
Appendix B: Microsoft Office Specialist Program



Prerequisites & Certificates
Pre-Requisites

Outlook 2003 Level 1 or equivalent experience

Certificates offered

Certificate of Completion


Cancellation Policy
Cancellations or postponements received more than ten business days prior to the first day of the course will be fully refunded less a $75 processing fee. The cost of the course is payable, in full, for any cancellations or postponements received within ten business days, or less, prior to the first day of the course.
Map & Reviews
Acend Corporate Learning
[ View Provider's Profile ]

Toronto Training Center
69 Yonge St
Suite 1200

Toronto, Ontario
Canada   M5H 1A1


Reviews
 

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Here are some reviews of the training vendor.
The course content was excellent ... if there was things that weren't relevant you could skip and spend more time on things that you needed to learn. Training provider was excellent as her skill level was superb and her communication skills were superb.
Reviewed by 2015
This course should have dual screens
Reviewed by 2015
I was not able to finish the whole entire course. When creating course training please make sure that it fits the allotted time (beginning to the end). We had two breaks and Instructor did not allow us to listen to the course. I had maybe another 10 mins to finish the whole course, but the Instructor said that it was 4:30pm and it is Ok and we can go home. It is not Ok not to be able to finish the course..
Reviewed by 2014
Mentored training actually worked quite well for me. The instructor is there in the room all the time, available if needed. A lot of material for one day, but I did manage to complete it without feeling too rushed.
Reviewed by 2014
It is not possible to complete a beginner's course in one day. There is a lot of information to absorb. It is wonderful that one can re-sit a session within a limited time.
Reviewed by 2013
To bottom line my feelings about the course: Course -- helpful but this comment is made with reservations. Instructor -- excellent !
Reviewed by 2013
The course material was far too heavy for the duration of the course. The material needs to be reduced so that students do not feel rushed or pressured with time, or the duration of the class needs to be extended.
Reviewed by 2013
Overall, the course has been well handled by the Training Provider. But i would expect that, somehow, there is a time allotted in the afternoon for more visible and face to face interaction between the TP and the whole class. Others may be asking questions that may not have been thought of by other learners but may be helpful.
Reviewed by 2013
Very impressed and would highly recommend.
Reviewed by 2013
The trainer was excellent...easy to talk to and very helpful and informed.
Reviewed by 2013
This was a very good learning environment. I prefer having an instructor present in case I have questions but also be able to work at my own pace.
Reviewed by 2013
I could have used some more time to go through the exercises in the sharepoint database.
Reviewed by 2013
re Instructor assessment. ques. are N/A as it was independant mentored study. Flash based training module had 1 hiccup where ctrl-b key was captured by OS and I had to hunt for alt-b to complete the module. Class mentor was unaware of flaw. I felt that the design of the module would have prevented me from completing the section if I was unable to locate alternative keystroke. Worthwhile day.
Reviewed by 2012
Course is very good but not enough time to complete the exercises. Should be at least another 1.5 hours longer.
Reviewed by 2012
Using the self-teaching method made for a more relaxed working environment. As the instructor's assistance was on a one-on-one basis I was not hesitate to ask questions.
Reviewed by 2012
Would prefer an instructor led (classroom) style of training over a computer based course.
Reviewed by 2012
I would suggest that the course manual contain more visual material (e.g. screen shots) versus words. The course was very well. I did not think I would like the on line method of training but I did. I also liked the fact that I could work through my lunch to complete the course earlier. I had to catch the go train so it worked better for me.
Reviewed by 2012
Susan was an excellent instructor, and was very helpful with providing extra "tips" not covered within the course material.
Reviewed by 2012
I only realized after completing 2 units thoroughly that there is not enough time allotted for a lot practicing. I would tell students in advance that getting through the videos and practicing later in your own time is recommended.
Reviewed by 2012
Enjoyed the flexibility of the "Modern Classroom" style of learning where you can move at your own pace and focus on what you need most. You can even move to the next chapter if you need help and the instructor is busy. Definitely dress warmly as the classroom was really over air-conditioned!
Reviewed by 2012
I loved the Adobe InDesign course but as a new user I felt there was so much material to cover and I wanted to take my time getting familiar with the program and learning about everything. I think if the class had been 2 days instead of 1 it would have been perfect!
Reviewed by 2012
Manual provided was totally different then computer training. Expected more hands on training instead of just watching an instruction video.
Reviewed by 2012
Great
Reviewed by 2012
The video - was not at all interactive - only concepts were presented. The manual completedly different from the video material. I have no objections to using different approaches but a course on any software must include interactive materials.
Reviewed by 2012
The course was set up in a way which was easy to follow. However, I thought there was a lot of information to take in the day. The instructor was very helpful and very knowledgeable.
Reviewed by 2012
The training provider, Melanie, was exceptional. She was very knowledgeable and sat with me personally for hands on training. I found the course to be long and difficult to complete in one day.
Reviewed by 2012
The amount of material was a little much (maybe an hour) to cover in the allotted time - but otherwise good.
Reviewed by 2011
The room was too cold for me. The Instructor was very helpful.
Reviewed by 2011
A co worker of mine, did not receive the certificate of completing the course. As well, I received a website to log to after the course for 30 days (The Online Support). Although the vendor ID number does not exisit. I have gone back to my contact at Last Minute Training, and haven't received any feedback from her. The course was good, the follow up, was the greatest service.
Reviewed by 2011
Would like to have access to the on-line training materials for this course for a period of time after course completion
Reviewed by 2011
Hi - the server crashed during my session and I would like to reschedule. Can someone contact me to do this?
Reviewed by 2011
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