This course will provide you with the skills you need to start sending and responding to email in Microsoft Outlook 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.
- Course Outline
This course is the first in a series of three Microsoft® Office Outlook® courses. It will provide you with the skills you need to start sending and responding to email in Microsoft® Outlook® 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.
Introducing the Acend Modern Classroom
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An assessment process takes place at the start of class that results in the creation of a personalized learning plan for each participant . We integrate each individual's specific project objectives with their skill gaps to create the learning prescription. The instructor assumes the role of consultant and guides each participant through the process of filling the critical gaps identified in the learning plan.
Upon successful completion of this course, students will be able to:
* identify the components of the Outlook environment and compose and respond to a simple message.
* compose messages.
* use folders to manage mail.
* schedule appointments.
* schedule meetings.
* manage contacts and contact information.
* create and edit tasks.
* create and edit notes.
Lesson 1: Getting Started with Outlook
* Topic 1A: Log On to Outlook
* Topic 1B: The Outlook Environment
* Topic 1C: Compose and Send a Simple Message
* Topic 1D: Open a Message
* Topic 1E: Reply to a Message
* Topic 1F: Print a Message
* Topic 1G: Delete a Message
Lesson 2: Composing Messages
* Topic 2A: Address a Message
* Topic 2B: Format a Message
* Topic 2C: Check Spelling and Grammar
* Topic 2D: Attach a File
* Topic 2E: Forward a Message
Lesson 3: Managing Mail
* Topic 3A: Open and Save an Attachment
* Topic 3B: Flag a Message
* Topic 3C: Create a Folder
* Topic 3D: Move Messages to a Folder
* Topic 3E: Copy Messages to Folders
* Topic 3F: Delete a Folder
Lesson 4: Scheduling Appointments
* Topic 4A: The Outlook Calendar
* Topic 4B: Schedule an Appointment
* Topic 4C: Assign a Category to an Appointment
* Topic 4D: Update Calendar Entries
Lesson 5: Scheduling Meetings
* Topic 5A: Schedule a Meeting
* Topic 5B: Reply to a Meeting Request
* Topic 5C: Propose a New Meeting Time
* Topic 5D: Track Meeting Responses
* Topic 5E: Update a Meeting Request
* Topic 5F: Cancel a Meeting Request
* Topic 5G: Print the Calendar
Lesson 6: Managing Contacts
* Topic 6A: Add a Contact
* Topic 6B: Sort Contacts
* Topic 6C: Find a Contact
* Topic 6D: Generate a Map
* Topic 6E: Edit a Contact
* Topic 6F: Delete a Contact
* Topic 6G: Print Contacts
Lesson 7: Managing Tasks
* Topic 7A: Create a Task
* Topic 7B: Edit a Task
* Topic 7C: Update a Task
Lesson 8: Using Notes
* Topic 8A: Create a Note
* Topic 8B: Edit a Note
* Topic 8C: Copy a Note
Appendix A: Microsoft Office Specialist Program
- Prerequisites & Certificates
Certificate of Completion
- Cancellation Policy
Cancellations or postponements received more than ten business days prior to the first day of the course will be fully refunded less a $75 processing fee. The cost of the course is payable, in full, for any cancellations or postponements received within ten business days, or less, prior to the first day of the course.
- Map & Reviews
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