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Topics include: sending and receiving messages, message options, creating folders, screen customization options, using the calendar, contacts, tasks, journal and notes options, and using shared components over a network.

Course Outline

This course provides a solid introduction to the various aspects of Outlook.  Outlook is more than just email, it is contact management, a log for projects and sales contacts, as well as a personal organizer.  The objective is for the student to be able to integrate Outlook into his/her daily business repertoire.

This course is classroom style instruction: Instructor-led, hands-on training.

How to Use the Address Book
Organizing the Outlook Shortcut Bars
How to Send to Email
Way of Sending Copies
Marking Message Priority
How to Attach Files
How to Send Hyperlinks and Email Addresses

Outlook Today
Organizing Your Day with Outlook Today
Using Previews to Save Time
Choosing Options for Outlook Today
Changing Calendar Views
Making Appointments
Adding Recurring Events
Setting up Meetings and Inviting People
Searching for Events or Meetings
Printing Calendars
Adding a New Contact
Ways to View Your Contacts
Tracking Follow up on a Contact
How to Send/Use Electronic Business Cards

Adding New Tasks
How to Assign a Task to Some One
How to Check Progress on an Assigned Task
Logging Activity on Your Computer
Logging Activity with Certain Contacts
Changing Journal Options

Adding New Notes
Using Notes Like Post It Notes
Organizing Your Notes


Prerequisites & Certificates

Course Prerequisite: Required: Knowledge of Windows Introduction topics and ability to use keyboard and mouse.

Certificates offered

Participants receive with this course: * courseware (notes on all topics covered, along with exercises used during course). * a certificate of completion

Cancellation Policy

Map & Reviews
Computer Help
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This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

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