Learn: in:
» back to Search Results

Course rating of 0 Vendor rating of 5


The 640-802 (CCNA) is the composite exam associated with the Cisco Certified Network Associate certification. This exam tests a candidate's knowledge & skills required to install, operate, &troubleshoot a small to medium size enterprise branch network.


 
Course Outline
The 640-802 Cisco Certified Network Associate (CCNA) is the composite exam associated with the Cisco Certified Network Associate certification. This exam tests a candidate's knowledge and skills required to install, operate, and troubleshoot a small to medium size enterprise branch network. The topics include connecting to a WAN; implementing network security; network types; network media; routing and switching fundamentals; the TCP/IP and OSI models; IP addressing; WAN technologies; operating and configuring IOS devices; extending switched networks with VLANs; determining IP routes; managing IP traffic with access lists; establishing point-to-point connections; and establishing Frame Relay connections.

Contents: 0.0 Introduction
0.1 Introduction
0.1.1 Using the Cisco Simulator
0.1.2 Cisco Device Icons

1.0 Networking Concepts (53 questions)
1.1 The OSI Model
1.1.1 OSI Model Introduction
1.1.2 OSI Model Facts
1.1.3 Lower OSI Layers
1.1.4 Lower OSI Layer Facts
1.1.5 Upper OSI Layers
1.1.6 Upper OSI Model Layer Facts
1.1.7 OSI Layer Review
1.1.8 Exam Questions - Section 1.1
1.2 TCP/IP
1.2.1 The TCP/IP Protocol Suite
1.2.2 TCP/IP Protocol Suite Facts
1.2.3 IP Addresses
1.2.4 IP Address and Class Facts
1.2.5 Special Address Facts
1.2.6 Exam Questions - Section 1.2
1.3 Device Communication
1.3.1 Data Encapsulation
1.3.2 Data Encapsulation Process
1.3.3 Data Encapsulation Facts
1.3.4 Exam Questions - Section 1.3
1.4 Ethernet
1.4.1 Ethernet Architecture
1.4.2 Collision Detection and Recovery
1.4.3 Ethernet Architecture Facts
1.4.4 Ethernet Standards
1.4.5 Half- and Full-Duplex
1.4.6 Exam Questions - Section 1.4
1.5 Bridging and Switching
1.5.1 Bridges and Switches
1.5.2 How a Bridge Works
1.5.3 How a Bridge Learns
1.5.4 How a Switch Works
1.5.5 Bridge Facts
1.5.6 Switch Facts
1.5.7 Bridge and Switch Forwarding Facts
1.5.8 Exam Questions - Section 1.5
1.6 Routing
1.6.1 Routers and Routing Tables
1.6.2 Routing Facts
1.6.3 Internetwork Message Routing
1.6.4 Message Routing Facts
1.6.5 Exam Questions - Section 1.6

2.0 Cisco Devices (39 questions)
2.1 Connecting Cisco Devices
2.1.1 Cisco Devices
2.1.2 Console Connections
2.1.3 Making a Console Connection
2.1.4 Device Connection Facts
2.1.5 Exam Questions - Section 2.1
2.2 System Startup
2.2.1 Startup Sequence
2.2.2 Startup Facts
2.2.3 Using Setup Mode
2.2.4 Using Express Setup
2.2.5 Setup Mode Facts
2.2.6 Exam Questions - Section 2.2
2.3 Command Line Interface (CLI)
2.3.1 Cisco IOS
2.3.2 Understanding CLI Prompts
2.3.3 Using CLI Utilities
2.3.4 Command Mode Prompts and Commands
2.3.5 Command Help Facts
2.3.6 Use Command Help
2.3.7 Editing Features Facts
2.3.8 Command History Command List
2.3.9 Controlling Screen Output
2.3.10 Exam Questions - Section 2.3
2.4 Managing System Files
2.4.1 Managing Startup Files and IOS Images
2.4.2 Router Memory
2.4.3 Manipulating Configuration Files
2.4.4 Copy Command List
2.4.5 Booting From Alternative Locations
2.4.6 Backing Up IOS Images
2.4.7 IOS Boot and Upgrade Location Command List
2.4.8 Exam Questions - Section 2.4
2.5 Using Show Commands
2.5.1 Using Show Commands
2.5.2 Show Command List (Basic)
2.5.3 Find Device Information
2.6 Hostname and Descriptions
2.6.1 Interface Designations
2.6.2 Interface Numbering Facts
2.6.3 Setting Hostname and Interface Descriptions
2.6.4 Hostname and Description Command List
2.6.5 Configure Hostnames and Descriptions
2.7 System Passwords
2.7.1 Setting Device Passwords
2.7.2 Device Password Facts
2.7.3 Exploring Enable Passwords
2.7.4 Set Console and VTY Passwords
2.7.5 Modify System Passwords
2.7.6 Recovering Switch Passwords
2.7.7 Recovering Router Passwords
2.7.8 Password Recovery Facts
2.7.9 Exam Questions - Section 2.7
2.8 Banners
2.8.1 Setting Device Banners
2.8.2 Banner Command List
2.8.3 Configure Banners
2.8.4 Modify Banners
2.8.5 Exam Questions - Section 2.8
2.9 Cisco Discovery Protocol (CDP)
2.9.1 Cisco Discovery Protocol (CDP)
2.9.2 Configuring CDP
2.9.3 Exploring CDP
2.9.4 CDP Command List
2.9.5 Configure CDP
2.9.6 Modify the CDP Configuration
2.9.7 Find CDP Information
2.9.8 Exam Questions - Section 2.9

3.0 LAN Implementation (79 questions)

3.1 Connecting Devices
3.1.1 LAN Connections
3.1.2 LAN Connection Facts
3.1.3 Exam Questions - Section 3.1
3.2 Switch Configuration
3.2.1 Viewing Switch Status Lights
3.2.2 Switch Activity Facts
3.2.3 Configuring Switch Interfaces
3.2.4 Switch Configuration Modes
3.2.5 Switch Configuration Command List
3.2.6 Configure Switch Ports
3.2.7 Viewing Port Statuses
3.2.8 Switch Interface Status Facts
3.2.9 Exploring Switch Port Status
3.2.10 Exam Questions - Section 3.2
3.3 TCP/IP Configuration
3.3.1 TCP/IP Configuration Parameters
3.3.2 TCP/IP Configuration Facts
3.3.3 Configuring TCP/IP Settings
3.3.4 Configure Workstation Settings
3.3.5 Setting the Switch IP Address
3.3.6 Switch IP Configuration Facts
3.3.7 Configure Switch IP Settings
3.3.8 Configure Device IP Settings
3.3.9 Exam Questions - Section 3.3
3.4 DHCP
3.4.1 Address Resolution
3.4.2 Address Resolution Protocols
3.4.3 DHCP Functionality
3.4.4 Configuring DHCP
3.4.5 DHCP Configuration Facts
3.4.6 Exam Questions - Section 3.4
3.5 DNS
3.5.1 Configuring DNS Services
3.5.2 DNS Services Command List
3.5.3 Exam Questions - Section 3.5
3.6 Routing
3.6.1 Routing
3.6.2 Default and Static Routes
3.6.3 Configuring Static Routes
3.6.4 Static and Default Route Command List
3.6.5 Configure Static Routes
3.6.6 Configuring RIP
3.6.7 RIP Command List
3.6.8 Enable RIP
3.6.9 Configure RIP Routing
3.6.10 Routing Table Facts
3.6.11 Find Routing Table Information
3.6.12 Exam Questions - Section 3.6
3.7 Verifying TCP/IP Configuration
3.7.1 Troubleshooting IP
3.7.2 Traceroute and TTL
3.7.3 ICMP Messages
3.7.4 Verifying Connectivity
3.7.5 TCP/IP Utilities
3.7.6 Workstation TCP/IP Utilities
3.7.7 IP Troubleshooting Tips
3.7.8 Exploring TCP/IP Communications
3.7.9 Exam Questions - Section 3.7
3.8 LAN Segmentation
3.8.1 LAN Segmentation
3.8.2 Segmentation Facts
3.8.3 VoIP Considerations
3.8.4 Exam Questions - Section 3.8

4.0 Wireless Networks (31 questions)
4.1 Wireless Standards
4.1.1 Wireless Standards
4.1.2 Wireless Facts
4.1.3 Wireless Standard Facts
4.1.4 Exam Questions - Section 4.1
4.2 Wireless Infrastructure
4.2.1 Wireless Infrastructure
4.2.2 Wireless Infrastructure Facts
4.2.3 Wireless Media Access Facts
4.2.4 Exam Questions - Section 4.2
4.3 Wireless Security
4.3.1 Security Issues
4.3.2 Security Issues Facts
4.3.3 Security Standards
4.3.4 Security Implementation Facts
4.3.5 Exam Questions - Section 4.3
4.4 Wireless Configuration
4.4.1 Wireless Configuration
4.4.2 Configuring Wireless Network Settings
4.4.3 Wireless Configuration Facts
4.4.4 Configure a Wireless Client
4.4.5 Wireless Troubleshooting Facts
4.4.6 Exam Questions - Section 4.4

5.0 Subnetting (54 questions)

5.1 Subnet Operations
5.1.1 Classless Interdomain Routing (CIDR)
5.1.2 Subnetting Tasks
5.1.3 Subnetting Scenarios
5.1.4 Binary Calculations
5.1.5 Identifying Subnets and Hosts
5.1.6 Identify the Number of Subnets and Hosts
5.1.7 Selecting a Subnet Mask
5.1.8 Select a Subnet Mask
5.1.9 Identifying Valid Subnets
5.1.10 Identify Valid Subnets
5.1.11 Identifying the Host Range
5.1.12 Identify Addresses
5.1.13 Subnetting Operations
5.2 Subnet Design
5.2.1 Subnet Design
5.2.2 Subnet Design Facts
5.2.3 Configure Subnet Masks 1
5.2.4 Configure Subnet Masks 2
5.2.5 Exam Questions - Section 5.2
5.3 Route Summarization
5.3.1 Route Summarization
5.3.2 Route Summarization Facts
5.3.3 Exploring Auto-Summarization
5.3.4 Exam Questions - Section 5.3

6.0 WAN Implementation (55 questions)

6.1 Wide Area Networks
6.1.1 WAN Communication
6.1.2 WAN Type Facts
6.1.3 WAN Structure
6.1.4 WAN Structure Facts
6.1.5 WAN Services Facts
6.1.6 Exam Questions - Section 6.1
6.2 WAN Connections
6.2.1 WAN Connections
6.2.2 WAN Connection Facts
6.2.3 WAN Connectors and Ports
6.2.4 WAN Encapsulation
6.2.5 WAN Encapsulation Facts
6.2.6 Configuring Serial Interfaces
6.2.7 Serial Interface Configuration Command List
6.2.8 Exploring Serial Interface Status
6.2.9 Configure Back-to-back Routers
6.2.10 Exam Questions - Section 6.2
6.3 PPP
6.3.1 PPP Concepts
6.3.2 Establishing a PPP Session
6.3.3 PPP Facts
6.3.4 Configuring PPP
6.3.5 PPP Command List
6.3.6 Configure PPP
6.3.7 Exam Questions - Section 6.3
6.4 Network Address Translation (NAT)
6.4.1 Network Address Translation (NAT)
6.4.2 NAT Facts
6.4.3 Exam Questions - Section 6.4
6.5 WAN Troubleshooting
6.5.1 Troubleshooting Communications
6.5.2 Viewing Router Interface Statuses
6.5.3 WAN Troubleshooting Facts
6.5.4 View Serial Interface Status
6.5.5 Troubleshoot a Serial Connection 1
6.5.6 Troubleshoot a Serial Connection 2
6.5.7 Troubleshoot a Serial Connection 3
6.5.8 Troubleshoot a Serial Connection 4
6.5.9 Exam Questions - Section 6.5

7.0 Advanced Switching (63 questions)

7.1 Virtual LANs (VLANs)
7.1.1 Virtual LANs (VLANs)
7.1.2 VLAN Facts
7.1.3 Configuring VLANs
7.1.4 VLAN Command List
7.1.5 Create VLANs
7.1.6 Exam Questions - Section 7.1
7.2 Trunking
7.2.1 Trunking
7.2.2 Trunking Facts
7.2.3 Configuring Trunking
7.2.4 Trunking Command List
7.2.5 Configure Trunking
7.2.6 Exam Questions - Section 7.2
7.3 VLAN Trunking Protocol (VTP)
7.3.1 VLAN Trunking Protocol (VTP)
7.3.2 VTP Facts
7.3.3 Configuring VTP
7.3.4 VTP Configuration Facts
7.3.5 Configure VTP Settings
7.3.6 Exam Questions - Section 7.3
7.4 Spanning Tree
7.4.1 Spanning Tree
7.4.2 Spanning Tree Facts
7.4.3 Spanning Tree Example
7.4.4 Rapid Spanning Tree
7.4.5 RSTP Facts
7.4.6 Per-VLAN Spanning Tree
7.4.7 Spanning Tree Mode
7.4.8 Exam Questions - Section 7.4
7.5 Spanning Tree Configuration
7.5.1 Configuring Spanning Tree
7.5.2 Configuring Per-VLAN Spanning Tree Protocol (PVST)
7.5.3 Spanning Tree Command List
7.5.4 Exam Questions - Section 7.5
7.6 EtherChannel
7.6.1 EtherChannel
7.6.2 EtherChannel Facts
7.7 Inter-VLAN Routing
7.7.1 Configuring Inter-VLAN Routing
7.7.2 Inter-VLAN Routing Facts
7.7.3 Exam Questions - Section 7.7

8.0 Access Lists (21 questions)

8.1 Access List Concepts
8.1.1 Access Lists
8.1.2 Access List Facts
8.1.3 Wildcard Masks
8.1.4 Wildcard Mask Facts
8.1.5 Exam Questions - Section 8.1
8.2 Configuring Access Lists
8.2.1 Access List Configuration Facts
8.2.2 Configuring Standard IP Access Lists
8.2.3 Restrict Telnet and SSH Access
8.2.4 Permit Traffic
8.2.5 Block Source Hosts
8.2.6 Configuring Extended IP Access Lists
8.2.7 Configure Allowed Networks
8.2.8 Create Access List Statements
8.2.9 Monitoring Access Lists
8.2.10 Exam Questions - Section 8.2
8.3 Access List Implementation
8.3.1 Access List Implementation Facts
8.3.2 Block Invalid Addresses
8.3.3 TCP/IP Ports
8.3.4 Allow Only Specific Services

9.0 IP Routing (42 questions)

9.1 Routing Protocols
9.1.1 Routing Protocols
9.1.2 Routing Protocol Facts
9.1.3 Distance Vector Routing
9.1.4 Distance Vector Facts
9.1.5 Link State Routing
9.1.6 Link State Route Discovery
9.1.7 Link State Routing Facts
9.1.8 Exam Questions - Section 9.1
9.2 RIP
9.2.1 RIP
9.2.2 RIP Facts
9.2.3 Configuring RIP
9.2.4 RIP Command List
9.2.5 Configure RIP Routing
9.2.6 Exam Questions - Section 9.2
9.3 OSPF
9.3.1 OSPF
9.3.2 OSPF Facts
9.3.3 Configuring OSPF
9.3.4 OSPF Command List
9.3.5 Enable OSPF
9.3.6 Exploring OSPF
9.3.7 Configure OSPF Routing
9.3.8 Exam Questions - Section 9.3
9.4 EIGRP
9.4.1 EIGRP
9.4.2 EIGRP Facts
9.4.3 Configuring EIGRP
9.4.4 EIGRP Command List
9.4.5 Enable EIGRP
9.4.6 Exam Questions - Section 9.4
9.5 Routing Protocol Comparison
9.5.1 Routing Protocol Comparison
9.5.2 Routing Administrative Distances
9.5.3 Exam Questions - Section 9.5

10.0 Troubleshooting Routing (29 questions)

10.1 Troubleshooting Routing
10.1.1 Show IP Route Facts
10.1.2 Show IP Protocols Facts
10.1.3 Route Summarization Issues
10.1.4 Exam Questions - Section 10.1
10.2 Troubleshooting RIP
10.2.1 Troubleshooting RIP
10.2.2 RIP Debugging
10.2.3 RIP Troubleshooting Introduction
10.2.4 Troubleshoot RIP 1
10.2.5 Troubleshoot RIP 2
10.2.6 Troubleshoot RIP 3
10.2.7 Exam Questions - Section 10.2
10.3 Troubleshooting OSPF
10.3.1 Troubleshooting OSPF
10.3.2 OSPF Troubleshooting Facts
10.3.3 Troubleshoot OSPF 1
10.3.4 Troubleshoot OSPF 2
10.3.5 Exam Questions - Section 10.3
10.4 Troubleshooting EIGRP
10.4.1 Troubleshooting EIGRP
10.4.2 EIGRP Troubleshooting Facts
10.4.3 Troubleshoot EIGRP 1
10.4.4 Troubleshoot EIGRP 2
10.4.5 Exam Questions - Section 10.4

11.0 Frame Relay (18 questions)

11.1 Frame Relay Concepts
11.1.1 Frame Relay
11.1.2 Frame Relay Facts
11.1.3 Frame Relay Addressing
11.1.4 Frame Relay Addressing Facts
11.1.5 Frame Relay Configuration
11.1.6 Frame Relay Configuration Facts
11.1.7 Exam Questions - Section 11.1
11.2 Enabling Frame Relay
11.2.1 Configuring Frame Relay
11.2.2 Frame Relay Command List
11.2.3 Configure Frame Relay
11.2.4 Exam Questions - Section 11.2
11.3 Address Mapping
11.3.1 Configuring Static Mappings
11.3.2 Frame Relay Map Command List
11.3.3 Configure Static Mappings
11.3.4 Exam Questions - Section 11.3
11.4 Subinterfaces
11.4.1 Subinterfaces
11.4.2 Configuring Subinterfaces
11.4.3 Frame Relay Subinterface Command List
11.4.4 Configure Point-to-Point Frame Relay
11.4.5 Configure Multipoint Frame Relay
11.4.6 Exam Questions - Section 11.4
11.5 Troubleshooting Frame Relay
11.5.1 Troubleshooting Frame Relay
11.5.2 Frame Relay Monitoring and Troubleshooting
11.5.3 Exam Questions - Section 11.5

12.0 Advanced TCP/IP Configuration (28 questions)

12.1 IPv6 Concepts
12.1.1 IPv6 Features
12.1.2 IPv6 Feature Facts
12.1.3 IPv6 Addresses
12.1.4 IPv6 Address Facts
12.1.5 IPv6 Address Types
12.1.6 Exam Questions - Section 12.1
12.2 IPv6 Implementation
12.2.1 IPv6 Configuration
12.2.2 IPv6 Configuration Facts
12.2.3 IPv6 Implementation
12.2.4 Configuring IPv6
12.2.5 IPv6 Implementation Facts
12.2.6 Exam Questions - Section 12.2
12.3 DHCP and NAT
12.3.1 Advanced DHCP Configuration
12.3.2 Configuring NAT
12.3.3 Advanced NAT Configuration
12.3.4 Configure Overloaded PAT
12.3.5 Configure Dynamic NAT
12.3.6 Configure Static NAT
12.3.7 Exam Questions - Section 12.3

13.0 Network Security (49 questions)

13.1 Network Security
13.1.1 Security Threats
13.1.2 Security Threat Facts
13.1.3 Security Solutions
13.1.4 Security Solution Facts
13.1.5 Exam Questions - Section 13.1
13.2 Network Hardening
13.2.1 Hardening
13.2.2 Hardening Facts
13.2.3 Configuring SSH
13.2.4 SSH Configuration Facts
13.2.5 Exam Questions - Section 13.2
13.3 Switch Port Security
13.3.1 Switch Port Security
13.3.2 Port Security Facts
13.3.3 Configuring Port Security
13.3.4 Port Security Configuration Facts
13.3.5 Port Security Monitoring Facts
13.3.6 Exam Questions - Section 13.3
13.4 Virtual Private Networks (VPNs)
13.4.1 VPN Overview
13.4.2 VPN Facts
13.4.3 Cisco VPN Facts
13.4.4 IPSec VPNs
13.4.5 IPSec VPN Facts
13.4.6 SSL VPN
13.4.7 SSL VPN Facts
13.4.8 VPN Implementation Facts
13.4.9 Exam Questions - Section 13.4

Practice Exams (592 questions)

Preparing for Certification
Exam Objectives
Exam FAQs
How to Register for an Exam
Exam-taking Hints and Tips
100. Networking Concepts, All Questions (59 questions)
200. Switching, All Questions (135 questions)
300. IP Addressing, All Questions (73 questions)
400. Routing, All Questions (155 questions)
500. Wireless, All Questions (28 questions)
600. Security, All Questions (42 questions)
700. ACLs and NAT, All Questions (48 questions)
800. WANs, All Questions (52 questions)
Certification Practice Exam (60 questions)
Prerequisites & Certificates
Pre-Requisites

Certificates offered

Certificate of completion


Cancellation Policy
Cancellations or postponements received more than ten business days prior to the first day of the course will be fully refunded less a $75 processing fee. The cost of the course is payable, in full, for any cancellations or postponements received within ten business days, or less, prior to the first day of the course.
Map & Reviews
Acend Corporate Learning
[ View Provider's Profile ]

Reviews
 

This course has not yet been rated by one of our members.

If you have taken a course through this vendor please log into your account and leave feedback for this vendor. You will be helping ensure our members get directed to the best training facilities.

Here are some reviews of the training vendor.
The course content was excellent ... if there was things that weren't relevant you could skip and spend more time on things that you needed to learn. Training provider was excellent as her skill level was superb and her communication skills were superb.
Reviewed by 2015
This course should have dual screens
Reviewed by 2015
I was not able to finish the whole entire course. When creating course training please make sure that it fits the allotted time (beginning to the end). We had two breaks and Instructor did not allow us to listen to the course. I had maybe another 10 mins to finish the whole course, but the Instructor said that it was 4:30pm and it is Ok and we can go home. It is not Ok not to be able to finish the course..
Reviewed by 2014
Mentored training actually worked quite well for me. The instructor is there in the room all the time, available if needed. A lot of material for one day, but I did manage to complete it without feeling too rushed.
Reviewed by 2014
It is not possible to complete a beginner's course in one day. There is a lot of information to absorb. It is wonderful that one can re-sit a session within a limited time.
Reviewed by 2013
To bottom line my feelings about the course: Course -- helpful but this comment is made with reservations. Instructor -- excellent !
Reviewed by 2013
The course material was far too heavy for the duration of the course. The material needs to be reduced so that students do not feel rushed or pressured with time, or the duration of the class needs to be extended.
Reviewed by 2013
Overall, the course has been well handled by the Training Provider. But i would expect that, somehow, there is a time allotted in the afternoon for more visible and face to face interaction between the TP and the whole class. Others may be asking questions that may not have been thought of by other learners but may be helpful.
Reviewed by 2013
Very impressed and would highly recommend.
Reviewed by 2013
The trainer was excellent...easy to talk to and very helpful and informed.
Reviewed by 2013
This was a very good learning environment. I prefer having an instructor present in case I have questions but also be able to work at my own pace.
Reviewed by 2013
I could have used some more time to go through the exercises in the sharepoint database.
Reviewed by 2013
re Instructor assessment. ques. are N/A as it was independant mentored study. Flash based training module had 1 hiccup where ctrl-b key was captured by OS and I had to hunt for alt-b to complete the module. Class mentor was unaware of flaw. I felt that the design of the module would have prevented me from completing the section if I was unable to locate alternative keystroke. Worthwhile day.
Reviewed by 2012
Course is very good but not enough time to complete the exercises. Should be at least another 1.5 hours longer.
Reviewed by 2012
Using the self-teaching method made for a more relaxed working environment. As the instructor's assistance was on a one-on-one basis I was not hesitate to ask questions.
Reviewed by 2012
Would prefer an instructor led (classroom) style of training over a computer based course.
Reviewed by 2012
I would suggest that the course manual contain more visual material (e.g. screen shots) versus words. The course was very well. I did not think I would like the on line method of training but I did. I also liked the fact that I could work through my lunch to complete the course earlier. I had to catch the go train so it worked better for me.
Reviewed by 2012
Susan was an excellent instructor, and was very helpful with providing extra "tips" not covered within the course material.
Reviewed by 2012
I only realized after completing 2 units thoroughly that there is not enough time allotted for a lot practicing. I would tell students in advance that getting through the videos and practicing later in your own time is recommended.
Reviewed by 2012
Enjoyed the flexibility of the "Modern Classroom" style of learning where you can move at your own pace and focus on what you need most. You can even move to the next chapter if you need help and the instructor is busy. Definitely dress warmly as the classroom was really over air-conditioned!
Reviewed by 2012
I loved the Adobe InDesign course but as a new user I felt there was so much material to cover and I wanted to take my time getting familiar with the program and learning about everything. I think if the class had been 2 days instead of 1 it would have been perfect!
Reviewed by 2012
Manual provided was totally different then computer training. Expected more hands on training instead of just watching an instruction video.
Reviewed by 2012
Great
Reviewed by 2012
The video - was not at all interactive - only concepts were presented. The manual completedly different from the video material. I have no objections to using different approaches but a course on any software must include interactive materials.
Reviewed by 2012
The course was set up in a way which was easy to follow. However, I thought there was a lot of information to take in the day. The instructor was very helpful and very knowledgeable.
Reviewed by 2012
The training provider, Melanie, was exceptional. She was very knowledgeable and sat with me personally for hands on training. I found the course to be long and difficult to complete in one day.
Reviewed by 2012
The amount of material was a little much (maybe an hour) to cover in the allotted time - but otherwise good.
Reviewed by 2011
The room was too cold for me. The Instructor was very helpful.
Reviewed by 2011
A co worker of mine, did not receive the certificate of completing the course. As well, I received a website to log to after the course for 30 days (The Online Support). Although the vendor ID number does not exisit. I have gone back to my contact at Last Minute Training, and haven't received any feedback from her. The course was good, the follow up, was the greatest service.
Reviewed by 2011
Would like to have access to the on-line training materials for this course for a period of time after course completion
Reviewed by 2011
Hi - the server crashed during my session and I would like to reschedule. Can someone contact me to do this?
Reviewed by 2011
need-to-train-a-group-banner

This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

This page has been viewed 484 times.