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Professional Customer Service Training returned 6 results.
Professional training in customer service is essential for those wishing to build a career within a professional office or those professionals who wish to develop the skills of their staff within this area. Professional training in customer service goes beyond the training received at the basic and intermediate levels, making the courses and seminars applicable at all levels, from retail to industrial and within the professional office. Last Minute Training offers several courses and seminars for those wishing to hone their skills in the area of professional customer service, with courses providing material and seminars allowing the grounding of this material within a professional framework.
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1-November-2012 $1895 Register Online Add to Compare List
Communication Excellence for Front Line Staff
City: Toronto
Delivery Method(s): Instructor LedDiffuse difficult situations while strengthening positive interactions with customers. The results are quality service to customers and a more enjoyable work atmosphere.
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24-January-2013 $1895 Register Online Add to Compare List
Communication Excellence for Front Line Staff
City: Toronto
Delivery Method(s): Instructor LedDiffuse difficult situations while strengthening positive interactions with customers. The results are quality service to customers and a more enjoyable work atmosphere.
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5-November-2012 $1895 Register Online Add to Compare List
Communication Excellence for Front Line Staff
City: Ottawa
Delivery Method(s): Instructor LedDiffuse difficult situations while strengthening positive interactions with customers. The results are quality service to customers and a more enjoyable work atmosphere.
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28-May-2012 $1040Regular Price $1300 Register Online Add to Compare List
Help Desk Analyst (Technical)
City: City of Mississauga
Delivery Method(s): Instructor LedThis course provides the knowledge & skills needed for Help Desk Support Specialists to perform installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing & performing maintenance of computer hardware.
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14-June-2012 $499 Register Online Add to Compare List
Customer Service Certification Program - Focus on Dealing with Difficult People
City: Toronto
Delivery Method(s): Instructor LedThis certification program is designed to take the HEAT out of customer complaints in order to deal effectively with difficult customer situations. It will show you how to build productive long-term relationships, maintain customer loyalty, and more
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4-June-2012 $159Regular Price $199 Register Online Add to Compare List
Your Role as an Organizational Change Agent
City: Virtual
Delivery Method(s): Virtual Instructor LedIn this short course, you will learn different approaches you can use to manage organizational change that will increase your impact and the success of your projects.
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