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Intermediate training will help employees and potential employees within office situations handle aspects of the job that are not yet management level, but which are beyond the basics of a beginner. Customer service has many different aspects, and employees beyond the basic levels of customer service will often see these skills reflected in their pay. At Last Minute Training, we offer courses and seminars that identify areas in customer service where intermediate skills are identified and taught. Courses will provide good background in intermediate training in customer service, while seminars allow students to place the information within a practical context that is directly related to the situation within the work place.